HeadofRevOps

Annapurna IT; Greater London; On-site; GBP 120,000 - 150,000; Full time

Job summary

Annapurna IT in London is seeking a Head of Revenue Operations to design and lead the global revenue stack for a fast-growing SaaS business. You will own the systems, processes and data that power sales, marketing and customer success at scale.

You will partner with senior leadership to implement AI and automation, optimize the CRM and revenue tech, and deliver robust reporting and forecasting to drive commercial outcomes across markets.

Qualifications

• Proven Revenue Operations leadership in SaaS or high-growth tech.
• Experience building systems and infrastructure from the ground up.
• Strong understanding of CRM, data and revenue processes.
• Comfort with AI and automation to enable sales teams.

Responsibilities

• Own and develop the global Revenue Operations function.
• Build scalable systems, processes and workflows to support growth.
• Partner with Sales leadership to improve productivity and pipeline performance.
• Embed AI into sales processes and workflows.
• Introduce automation to reduce manual work and boost efficiency.
• Own and optimise the CRM and revenue technology stack.
• Develop reporting, forecasting and dashboards for senior leadership.
• Improve data quality and pipeline management across markets.
• Identify bottlenecks and design scalable solutions.
• Support scaling of the sales organisation globally and liaise with stakeholders.

Job description

Head of Revenue Operations

Our client is a private equity-backed, global SaaS business going through an exciting period of international growth. With an established presence across multiple markets and a growing commercial organisation, the business is investing heavily in its technology, people and go-to-market infrastructure to support its next phase of scale.

As the business continues to grow, they are looking for a Head of Revenue Operations to build the systems and processes that sit behind a high-performing global sales organisation.

This is a high-impact role with significant ownership, working closely with senior Sales, Marketing and executive leadership. A key focus will be using AI, automation and technology to make the sales function more productive and scalable.

What you will do

• Own and develop the global Revenue Operations function
• Build scalable systems, processes and workflows to support continued international growth
• Partner with Sales leadership to improve productivity, pipeline performance and commercial execution
• Identify opportunities to embed AI into sales processes and workflows
• Introduce automation to remove manual work and improve sales efficiency
• Own and optimise the CRM and wider revenue technology stack
• Build robust reporting, forecasting and dashboards for senior leadership
• Improve data quality, pipeline management and sales processes
• Identify operational bottlenecks and design solutions to solve them
• Develop the infrastructure required to scale the sales organisation globally
• Act as a key bridge between commercial teams, technology and senior leadership

What you have done

• Proven Revenue Operations experience within a SaaS, technology or high-growth environment
• Experience working within a global or multi-market sales organisation
• Strong track record of building systems, processes and infrastructure from the ground up
• Demonstrable experience using AI and automation to enable sales teams
• Strong understanding of CRM, sales technology, data and revenue processes
• Experience with forecasting, pipeline management and commercial reporting
• A genuine interest in emerging AI technology and its practical application within sales
• Commercially minded and highly analytical, with the ability to turn data into action
• Strong stakeholder management skills and experience working with senior Sales leadership
• A hands-on builder who enjoys solving problems and creating scalable solutions