Revenue Operations Lead – Salesforce & AI Enablement

RevOps Careers; Greater London; On-site; GBP 42,000 - 56,000; Full time

Job summary

Tottenham Hotspur is seeking a Revenue Operations Executive to lead the administration and development of the Partnerships Salesforce and workflow systems, delivering a single trusted view of pipeline, inventory and contract delivery. The role focuses on reporting, forecasting and supporting the Salesforce programme with Tech Delivery, championing AI-enabled CRM innovations.

You'll train colleagues, monitor system usage, and partner with IT and external partners to evolve the roadmap, ensuring

Qualifications

• 1–2 years in revenue/sales operations or analytics.
• Advanced Excel with Power Query and pivots.
• Experience building leadership dashboards in Salesforce/Power BI.

Responsibilities

• Lead administration and development of Partnerships Salesforce and PM systems.
• Champion data quality and governance: audit records, remove duplicates and keep pipeline stages consistent across the sales pods.
• Produce weekly pipelines and automate dashboards for leadership reporting.
• Build monthly and quarterly forecasts across the partnerships business and identify lagging stalled deals and coverage gaps.
• Track contracted asset delivery against inventory to avoid overselling and run approval workflows and P&L reporting from proposal to sign-off.
• Translate colleagues’ requirements into clear specifications, and work with IT and external Salesforce partner on the roadmap, testing and release of changes.
• Partner with the Commercial Operations Manager to set up new assets in Salesforce with inventory, pricing and availability for the Sales team.
• Champion innovation in CRM and data management, identifying, testing and adopting AI-enabled tools.
• Train and support colleagues to get the most from Salesforce, and report regularly on system usage and data completeness.

Skills

Data-driven

Advanced Excel

Sales dashboards

Forecasting experience

AI in CRM

Tools

Salesforce

Power BI

Job description

Tottenham Hotspur is seeking a Revenue Operations Executive to lead the administration and development of the Partnerships Salesforce and workflow systems, delivering a single trusted view of pipeline, inventory and contract delivery. The role focuses on reporting, forecasting and supporting the Salesforce programme with Tech Delivery, championing AI-enabled CRM innovations.

You'll train colleagues, monitor system usage, and partner with IT and external partners to evolve the roadmap, ensuring