Revenue Operations Lead – Salesforce & AI

Tottenham Hotspur Football Club; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Tottenham Hotspur Football Club is seeking a Revenue Operations Executive to lead Salesforce administration and the development of the Partnerships team’s CRM and workflow systems. You will produce leadership-ready dashboards, forecasts and reports, ensuring data quality and accurate inventory management across assets.

You will collaborate with IT and external partners to implement AI-enabled CRM enhancements and streamline processes, helping Sales and Activation teams work efficiently.

Qualifications

• 1-2 years' experience in revenue/sales operations, or business analytics/BI; exposure to sports or entertainment sponsorship is highly desirable.
• Advanced Excel skills, including Power Query, pivot tables and complex formulas.
• Experience building clear, leadership-facing dashboards in Salesforce, Power BI or a comparable tool.
• Strong understanding of sales pipelines, forecasting, conversion and deal velocity.

Responsibilities

• Lead the administration and ongoing development of the Partnerships Salesforce and project management systems, keeping it aligned with commercial targets and the sales and activation process.
• Champion data quality and governance: audit records, remove duplicates and keep pipeline stages consistent across the sales pods.
• Produce the weekly pipelines and maintain automated dashboards for performance management and leadership reporting.
• Build monthly and quarterly forecasts across the partnerships business and identify lagging stalled deals and coverage gaps.
• Track contracted asset delivery against inventory to avoid overselling and run approval workflows and P&L reporting from proposal to sign-off.

Skills

Revenue Operations

Sales Analytics

Advanced Excel

Salesforce dashboards

Tools

Salesforce

Power BI

Job description

Tottenham Hotspur Football Club is seeking a Revenue Operations Executive to lead Salesforce administration and the development of the Partnerships team’s CRM and workflow systems. You will produce leadership-ready dashboards, forecasts and reports, ensuring data quality and accurate inventory management across assets.

You will collaborate with IT and external partners to implement AI-enabled CRM enhancements and streamline processes, helping Sales and Activation teams work efficiently.