AI Revenue Operations Architect (Hybrid London)

Sphere Digital Recruitment; Greater London; Hybrid; GBP 80.000 - 100.000; Vollzeit

Benefits dieser Stelle

Private medical

Employee Assistance Programme

Life insurance

Matched pension

2 volunteering days

Retail discount schemes

Birthday off

Zusammenfassung

Sphere Digital Recruitment seeks an ambitious AI Revenue Operations Manager to build and lead the revenue operations function from the ground up. You will integrate Claude-powered AI agents, automate workflows across CRM and systems, and govern CRM/CS platforms for ARR, pipeline and health scores.

You will partner with senior leaders to define data standards, create dashboards and drive data-driven decisions that protect and grow customer value from onboarding through renewal.

Qualifikationen

• Experience in AI operations, automation, business systems, Revenue Operations or a similar systems-focused role, ideally within SaaS
• Strong, hands-on Claude experience, including building, managing and linking AI agents
• Hands-on experience configuring and administering HubSpot
• Experience with Planhat or a similar customer success platform
• Exposure to Salesforce, Google BigQuery or Google Sheets
• Experience building reporting, dashboards, health scoring, alerts or operational insight
• Understanding of territory mapping, tiering and prioritisation
• Outstanding stakeholder management with the ability to influence without formal authority

Aufgaben

• Building the revenue operations function from scratch, connecting Finance, Partnerships and Customer Success
• Building, managing and linking AI agents with Claude to automate workflows across the CRM and wider systems stack
• Taking over administration of the CRM and customer success platforms, keeping them well governed and consistently used
• Applying territory mapping, tiering and prioritisation to focus the business on the right customers and partners
• Establishing data standards and a trusted single source of truth for ARR, pipeline, capacity and performance
• Creating customer health scores and proactive alerts for churn risk, low usage and expansion opportunities
• Delivering dashboards and reporting to support forecasting, performance reviews and planning
• Mapping and improving cross-functional processes, and creating playbooks teams will actually use
• Partnering with senior leaders to turn data into clear priorities and decisions

Kenntnisse

AI operations

Automation

Revenue Operations

SaaS experience

Claude experience

HubSpot administration

Data analytics

Stakeholder management

Territory mapping

Tools

Claude AI

HubSpot

Planhat

Salesforce

Google BigQuery

Google Sheets

Jobbeschreibung

Sphere Digital Recruitment seeks an ambitious AI Revenue Operations Manager to build and lead the revenue operations function from the ground up. You will integrate Claude-powered AI agents, automate workflows across CRM and systems, and govern CRM/CS platforms for ARR, pipeline and health scores.

You will partner with senior leaders to define data standards, create dashboards and drive data-driven decisions that protect and grow customer value from onboarding through renewal.