Revenue Operations Lead: Post-Sales & Growth (Hybrid, Equity)

Vortexa Ltd.; Greater London; Hybrid; GBP 85,000 - 130,000; Full time

Benefits offered by this job

Equity options

Hybrid working

Private Health Insurance

Job summary

Vortexa Ltd. is seeking a commercially minded Revenue Operations Manager to own the post-sales side of our revenue engine from our London office.

You will bridge Sales Ops and Customer Lifecycle Ops, turning product usage and contract data into early warnings, expansion opportunities and predictable renewals. You will collaborate with Customer Success leadership, Account Managers and Finance to design scalable post-sales processes, build automations, and ensure data quality across Salesforce CPQ

Qualifications

• At least 4 years of experience in Revenue Operations, CS Operations or Sales Operations at a B2B SaaS company.
• Hands-on Salesforce expertise, including Salesforce CPQ knowledge.
• Experience with Customer Success Platforms and other CS tech stack tools.
• Proven track record building automations, health scores or signal frameworks.
• Strong grasp of subscription mechanics - ARR, NRR, GRR, renewals and co-terming.

Responsibilities

• Own post-sales operations design and signal framework to surface expansion and renewals.
• Build automations and escalation paths for post-sales processes.
• Own post-sales systems architecture and data flows across the tech stack (Salesforce, CPQ, CS platforms).
• Collaborate with CS leadership, AMs and Finance to forecast renewals and health trends.
• Own book-of-business allocation for AMs and CSMs and report post-sales KPIs.

Skills

Revenue Operations

Cross-functional collaboration

Data analysis

AI tooling proficiency

Stakeholder communication

Tools

Salesforce CPQ

Customer Success Platforms

SQL / data tooling

Job description

Vortexa Ltd. is seeking a commercially minded Revenue Operations Manager to own the post-sales side of our revenue engine from our London office.

You will bridge Sales Ops and Customer Lifecycle Ops, turning product usage and contract data into early warnings, expansion opportunities and predictable renewals. You will collaborate with Customer Success leadership, Account Managers and Finance to design scalable post-sales processes, build automations, and ensure data quality across Salesforce CPQ