Revenue Operations Analyst Customer Team · UK ·

Oxford Medical Simulation Limited; United Kingdom; Remote; GBP 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Revenue Operations Analyst, where you'll play a crucial role in optimizing sales processes and data management. This position offers the chance to work remotely while collaborating with various teams to improve the customer journey. You'll be responsible for maintaining the CRM system, ensuring data accuracy, and identifying process improvements that drive efficiency. If you're detail-oriented, tech-savvy, and motivated to make a meaningful impact in healthcare education, this opportunity is perfect for you. Embrace the chance to grow within a mission-driven team that values innovation and collaboration.

Benefits

38 days annual leave

High specification laptop

Oculus headset

Office setup allowance

Personal Development budget

Flexible working

Private Healthcare

Social days

Workplace Pension

Qualifications

• Strong interest in Sales Operations and data management.
• Experience with CRM systems and process optimization.

Responsibilities

• Administer and optimize HubSpot CRM for sales operations.
• Manage quoting and invoicing processes and support the sales team.

Skills

Organizational Skills

Process Improvement

CRM Management (HubSpot)

Data Analysis

Communication Skills

Education

Bachelor's Degree

Tools

HubSpot

Spreadsheets

Job description

In a nutshell

Title: Revenue Operations Analyst
Location: UK Remote
Days/week: Full Time, must be able to work US EST hours

The Who, What, Where, When & Why

You are someone who thrives on structure, clarity, and making things work better for the people around you. Whether you are early in your career or already have some experience in Sales or Revenue Operations, you are motivated by helping teams succeed through smarter systems, cleaner data, and more efficient processes.

You are starting with a strong interest in Sales Operations, but you're also curious about how the entire revenue engine works. You want to understand how leads move from marketing to sales, how success supports customers, and how everything connects to drive growth. You are looking for a role where you can start by owning the foundations and grow into a broader RevOps remit over time.

Who you are:

• Organised and detail-focused: You take pride in keeping systems and data accurate. You know that clean data underpins strong reporting, effective processes, and good decision-making.
• Process-minded: You enjoy identifying inefficiencies and working out better ways of doing things. Whether it's how we quote, invoice, or update the CRM, you are always looking for improvements.
• Tech-savvy and systems confident: You may not be a developer, but you are comfortable with CRMs (especially HubSpot), spreadsheets, and operational tools. You enjoy learning how systems work and figuring out how to optimise them.
• Data-literate: You can work confidently with data, build basic reports, and use dashboards to track performance. You’re keen to develop your skills in full-funnel reporting as your role expands.
• Supportive and collaborative: You are approachable and enjoy being the go-to person for CRM help, data questions, or process clarity. You help others do their jobs more effectively.
• Curious about the full revenue picture: You’re interested in how marketing, sales, and success link together, and you want to learn how to build systems and processes that support alignment across the customer journey.
• Clear and confident communicator: You are comfortable explaining processes, writing documentation, and helping others understand tools or workflows.
• Motivated by purpose and impact: You want your work to matter. You are excited to contribute to a mission-driven team that is improving healthcare education on a global scale.

What you'll be doing:

You will join the Sales Operations function, reporting to the Chief of Staff to the CRO, and work closely with Sales, Marketing, Success, and Finance teams.

Your initial focus will be on Sales Operations. You will own and optimise HubSpot, improve data quality, manage quoting and invoicing processes, and support the sales team on a daily basis.

As you grow in the role, you will have the opportunity to expand into Revenue Operations. You will help us design joined-up processes across sales, marketing, and success, automate workflows, and generate insights from data that improve the entire customer journey. This role involves a significant administrative component, providing essential support to the sales team.

Specifically, you will:

• Administer our HubSpot CRM including fields, workflows, automations, and lists.
• Ensure data is clean, structured, and useful for reporting and decision-making.
• Manage and streamline quote, invoice, and PO processes in collaboration with the CoS and the wider ops team.
• Build and maintain sales dashboards and reports to track performance and pipeline.
• Support the Sales team with CRM training, troubleshooting, and documentation.
• Collaborate cross-functionally to align tools and processes.
• Identify opportunities to improve how we work across the full revenue funnel.

About Oxford Medical Simulation

Our award-winning simulation platform is transforming the way healthcare and educational institutions train, assess, and recruit healthcare professionals. By combining cutting-edge 3D visualisation with artificial intelligence and leading educational theory, OMS delivers all of the benefits of physical simulation whilst delivering significant savings and improving patient care.

Since launching the award-winning OMS Platform in 2018, we've grown fast - partnering with over 150 leading healthcare institutions worldwide. From Oxford University and NYU to Mayo Clinic and the NHS, even the world’s top pediatric hospital use OMS. We’re helping transform healthcare training with immersive, on-demand clinical simulation.

Oxford Medical Simulation is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Oxford Medical Simulation is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Who we are

We are Skiers / Boarders, Runners, Rowers, Pilots, Magicians, Weavers, Photographers, Game heroes, Movie Buffs, and every other variety of people. We are hard working. We are passionate about what we do. We care about the work. We care about each other. We care about pushing the envelope and we care about using our working lives to make the world a better place.

We value these behaviours above all:

1. Care & Pride - we take care and pride in everything we do.
2. Growth mindset - we push the boundaries so we are adaptive, inventive and always learning.
3. One Team - we are in it together, mucking in and supporting each other with humour and humility.

Sound like you?

Company Benefits

• 38 days annual leave (incl. public holidays).
• High specification laptop and Oculus headset.
• Office setup allowance.
• Personal Development budget.
• Flexible and remote working.
• Private Healthcare.
• Social days.
• Workplace Pension.

If this opportunity is something you would be interested in please get in contact by applying online or email [e-mail].

As part of our hiring process, we are unable to provide individual feedback on interviews. We appreciate your understanding and interest in OMS.