Revenue Officer

Sellick Partnership; Coventry; Hybrid; GBP 61,000 - 68,000; Full time

Job summary

Sellick Partnership is seeking an interim Revenues Officer for a West Midlands council. The role focuses on managing the financial assets of the council and ensuring accurate assessment and efficient recovery of revenues due, applying established local authority legislation and performance standards.

The candidate will deliver a statutory-compliant service, work toward improvements, and use strong communication and problem-solving skills to support equality and inclusivity, while maintaining

Qualifications

• Recent experience in a Local Authority Revenues Service with strong Business Rates knowledge.
• Practical, recent experience applying Business Rates legislation, not just theoretical knowledge.
• Experience using MRI (Capita/Academy) or Northgate document management systems.

Responsibilities

• Manage the financial assets of the Council and ensure accurate recovery of revenues.
• Apply knowledge of local authority legislation and performance management.
• Deliver a statutory-compliant revenues service and meet improvement goals.
• Use communication and problem-solving skills to support equality and inclusivity.
• Maintain high standards of customer service.

Skills

Business Rates

Independent work

Outbound calls

Customer service

Tools

MRI system

Northgate

Job description

Role Title: Interim Revenues Officer
Duration: 3 to 6 months
Hourly rate: £44-£49ph via an umbrella company
Location: West Midlands - Remote or hybrid options available

Sellick Partnership is seeking an interim Revenues Officer for a Council in the West Midlands

Role purpose: Interim Revenues Officer

• Manage the financial assets of the Council
• Ensure the accurate assessment and efficient recovery of due revenues
• Apply knowledge of legislation, local authority protocols, and performance management
• Deliver a service that meets statutory requirements and improvement goals
• Use communication and problem-solving skills to support the Council's commitment to equality and inclusivity.
• Maintain high standards of customer service

Essential experience:

• Recent experience working within a Local Authority Revenues Service with strong Business Rates knowledge
• Practical, recent experience applying Business Rates legislation, not just theoretical knowledge
• Experience using one or more of the following systems: MRI (previously known as Capita / Academy), Northgate (NEC / Enterprise document management system)
• Ability to work independently with minimal support and quickly become operational
• Willingness to make outbound calls to deal with queries where appropriate, rather than relying solely on email
• Experience focused on liability work only (recovery experience not required as this is covered by a specialist team)

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.