Interim Revenues Manager

Eden Brown Synergy; Essex; Hybrid; GBP 38,000 - 55,000; Full time

Job summary

Our client, Eden Brown Synergy, is seeking an experienced Revenues Professional for an interim role, minimum 6 months, on a hybrid basis with office attendance at least 1 day per week.

You will manage the Revenues Service, guiding staff on billing, collection and recovery of Council Tax, Business Rates, Sundry Debts and Housing Benefit Overpayments, while ensuring compliance with policies and procedures and representing the Council in external meetings and tribunals.

Qualifications

• Knowledge of Tax Base calculations and local taxation processes.
• Experience with NDR returns and BEIS grant reporting.
• Ability to calculate and reconcile monthly Local Taxation collection rates.
• Experience producing debt collection and NNDR pooling reports.

Responsibilities

• Provide management, guidance and support to the Revenues Service.
• Appoint, train and develop staff in line with council policies.
• Lead billing, collection and recovery of Council Tax, Business Rates, Sundry Debts and Housing Benefit Overpayments.
• Represent the Council at meetings, seminars and formal proceedings.
• Recommend write-offs of irrecoverable debts and hardship fund awards.
• Manage Revenues, Local Tax Collection and Postages budgets.
• Prepare non-standard correspondence and reports for complex cases.

Skills

Tax Base

NDR 1 & 3

Delta QRC

BEIS Grant reports

Debt collection reporting

Tools

NNDR Reporting Tools

Local Taxation Tools

Job description

Our client is seeking an experienced Revenues Professional for an Interim opportunity for a minimum period of 6 Months initially.

Responsibilities

The main duties of the role will be to provide effective management, guidance, and support to the Revenues Service. To appoint, train, and develop staff in and ensure compliance with all the Council's employment policies and procedures.

• You will be responsible for all activities associated with the billing, collection and recovery of Council Tax and Business Rates, and the collection and recovery of Sundry Debts and Housing Benefit Overpayments in accordance with current legislation.
• You will also be required to represent the Council, as required, at various external and internal meetings, at professional seminars, and in formal proceedings including Magistrates' Court, County Court, Civil and Tribunal proceedings.
• To recommend the write-off of irrecoverable debts and costs relating to a wide range of debt types, including Housing Benefit overpayments.
• To initiate the recommendation of Exceptional Hardship Fund awards to the Benefit Manager.
• To control and manage the Revenues, Local Tax Collection, and Postages budget.
• To originate non-standard correspondence for complex cases, special case reports, Member enquiries, complaints, and Freedom of Information requests.

Qualifications

• Tax Base, NDR 1 & 3, Delta QRC, and BEIS Grant reports,
• Calculation and reconciliation of monthly Local Taxation collection rates,
• Quarterly monitoring of Local Council Tax Support collection and Collection Rates,
• Production of quarterly report on Debt Collection and NNDR Pooling

Location & Working Arrangements

This will be a Hybrid role with office attendance expected at least 1 day per week.

Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer.