Reuse Shop / Site Operative

North Tyneside Council; North Shields; On-site; GBP 15,000 - 21,000; Full time

Job summary

North Tyneside Council is recruiting a Shop Operative to run the re-use shop at Royal Quays Retail Park, North Shields. You will merchandise donations, price goods, operate the till and ensure safe cash handling while delivering a friendly customer experience.

You will manage stock, work with volunteers, and promote the charitable nature of the re-use scheme. A background in retail and a passion for the environment are essential, with weekend and shift work required.

Qualifications

• Experience in retail and merchandising.
• Strong cash handling and till experience.
• Demonstrated customer service excellence.

Responsibilities

• Merchandising stock, organising, pricing and presenting donations for sale.
• Manage stock and communicate stock needs to the re-use manager.
• Operate the cash register, counting and reconciling cash and card receipts.

Skills

Retail experience

Cash handling

Customer service

Job description

What will I be doing?

Through our waste contract with North Tyneside Council SUEZ has made a commitment to set up re-use shops on our Household Waste Recycling Centres (HWRC's) to resell donated items. The job entails a lot of lifting, cleaning and sorting of donated items.

As a shop operative you will be in charge of the daily running of our re-use shop, this reuse shop is not on site, Based At Royal Quays Retail park North Shields, liaising with the re-use manager to make sure the shop is fully stocked and that everything is properly stored or made ready for sale.

• Merchandising stock, organising, preparing, pricing and presenting donations for sale, to increase sales and ensure customer satisfaction.
• Manage stock and communicate to the re-use manager what stock the shop needs delivering.
• Operate the cash register, counting / reconciling cash and credit card receipts, processing returns and refunds
• Ensure goods are sold at appropriate value and all rejected items are disposed of appropriately.
• Make certain that collections and deliveries are arranged in an efficient and cost-effective manner.
• Maintain the security of the shop premises, stock and cash.
• You'll be expected to promote the values of the shop and the charitable nature of the re-use scheme.
• At the same time as providing excellent customer experience to encourage repeat custom and the smooth and profitable running of the shop.
• You will be passionate about the environment and in particular this re-use project, with prior retail experience and a real enthusiasm for providing excellent customer service.
• Either you will have knowledge of recycling and upcycling, or willing to rapidly develop it, but you should have an understanding of maintaining stock, merchandising and the ability to handle financial aspects of retail, along with:
• A flexible attitude to work as shift work and weekend work will be required.
• The confidence to initially work alone in the re-use shop (until volunteers are recruited).
• Excellent teamwork skills as you will also work closely with site staff on the HWRCs.
• While mainly a re-use shop role when not required in the re-use shop you will be a part of the site operative team at the HWRC.

Do you take pride in providing great customer service, with a background that includes retail and merchandising? Would you like to work with SUEZ, a company working for a greener UK, recovering value from what other people no longer need?

When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste management. You will get a chance to help us preserve and restore our planet's natural capital for future generations. It's a career that's not only exciting, but full of opportunities as well as professional and personal fulfilment., Here at SUEZ we pride ourselves on driving a greater and greener change through innovation and sustainability. We're passionate about the environment and believe in protecting our world and the people in it! We're looking a hard-working, positive person to join us where you'll be a part of a close-knit team and at the forefront of our business.

Compensation & Contract

• Salary : £12.81 per hour - plus opportunity to earn a sales related bonus.
• This is a full-time permanent role working five days a week (to include weekends).
• Shift pattern: Weekend work Saturday 09:00 am - 17:00 pm & Sunday 10:00 am - 16:00 pm