Reuse Shop / Site Operative

SUEZ; Witley; On-site; GBP 12,000 - 15,000; Full time

Job summary

SUEZ, at the Surrey HWRC in Witley, is seeking a shop operative to run the re-use shop daily. You will ensure the shop is stocked, priced, and presented for sale, coordinating with the re-use manager to keep everything ready for customers.

You will merchandise donations, manage stock and cash, process returns, and promote the charitable nature of the scheme while delivering excellent service to encourage repeat visits. A flexible weekend shift and teamwork with site staff are required.

Qualifications

• Passion for environment and recycling project with retail experience.
• Understanding of stock maintenance and merchandising; ability to handle financial aspects of retail.
• Flexible with shift and weekend work.
• Ability to work alone initially; later collaborate with volunteers.
• Excellent teamwork with site staff.
• Willing to be part of site operative team when not in shop.

Responsibilities

• Merchandise stock and price donations to maximize sales.
• Manage stock and communicate shop needs to re-use manager.
• Operate the cash register and reconcile cash and card receipts.
• Ensure goods are sold at appropriate value and dispose of rejects.
• Arrange efficient collections and deliveries.
• Maintain security of shop, stock and cash.
• Promote values of the shop and charitable nature of the scheme.
• Provide excellent customer experience to encourage repeat customers.

Skills

Retail experience

Customer service

Stock management

Cash handling

Teamwork

Flexible attitude

Tools

Cash register

Job description

What will I be doing?

Through our waste contract with Surrey SUEZ has made a commitment to set upre-use shops on our Household Waste Recycling Centres (HWRC's) to resell donated items.

As a shop operative you will bein charge of the daily running of ourre-use shop, based at Witley, SurreyHWRC, liaisingwith the re-use manager to make sure the shop is fullystocked and thateverything is properly stored or madeready for sale.

This will involve you:

• Merchandisingstock, organising, preparing, pricingand presenting donations for sale,to increase sales and ensure customer satisfaction.
• Manage stock and communicate to the re-use manager what stock the shop needs delivering.
• Operate the cash register, counting /reconcilingcash and credit card receipts, processing returns and refunds
• Ensure goods are sold at appropriate value and all rejected items are disposed of appropriately.
• Make certain that collections and deliveries are arranged in an efficient and cost-effective manner.
• Maintain the security of the shop premises, stock and cash.
• You'll be expected to promote the values of the shop andthe charitable nature of the re-use scheme.
• At the same time as providing excellent customer experienceto encourage repeat custom andthe smooth and profitable running of the shop.

What are the requirements?

• You will be passionate about the environment and in particularthis re-use project, with prior retail experience and a real enthusiasm for providing excellent customer service.
• Either you will have knowledge of recycling and upcycling, or willing to rapidly develop it, but you should have an understanding of maintaining stock, merchandising and the ability to handlefinancial aspects of retail, along with:
• A flexible attitude to work as shift work and weekend work will be required.
• The confidence toinitially work alone in the re-use shop (until volunteers are recruited).
• Excellent teamwork skills as you will also work closely with site staff on the HWRCs.
• While mainly a re-use shop role when not required in the re-use shop you will be a part of the site operative team at the HWRC.

Who we are

Here at SUEZ we pride ourselves on driving a greater and greener change through innovation and sustainability. We're passionate about the environment and believe in protecting our world and the people in it! We're looking a hard-working, positive person to join us where you'll be a part of a close-knit team and at the forefront of our business.