Reuse Shop / Site Operative

SUEZ; St Erth; On-site; GBP 19,000 - 26,000; Full time

Job summary

SUEZ is recruiting for a shop role at our re-use site in the UK. You will manage merchandising, pricing, and presentation of donations to maximise sales and customer satisfaction.

The role requires flexible shift and weekend work, a passion for the environment, and strong customer service. You will handle stock, cash, and help promote the charitable values of the re-use scheme while working with site staff on HWRC operations.

Qualifications

• Experience in retail with a passion for customer service.
• Knowledge of recycling or willingness to learn.
• Able to manage stock and handle cash and financial aspects.
• Flexible to shift and weekend work.
• Good teamwork with site staff.

Responsibilities

• Merchandising stock, pricing and presenting donations for sale.
• Manage stock and communicate stock needs to the re-use manager.
• Operate the cash register and reconcile cash/credit receipts.
• Ensure goods are sold at appropriate value and dispose of rejects.
• Arrange collections and deliveries efficiently.
• Maintain shop security of premises, stock and cash.
• Promote the values of the shop and the charitable nature of the reuse scheme.
• Provide excellent customer experience to encourage repeat visits.

Skills

Retail experience

Customer service

Environment passion

Stock management

Cash handling

Teamwork

Job description

What will I be doing?

• Merchandisingstock, organising, preparing, pricingand presenting donations for sale,to increase sales and ensure customer satisfaction.
• Manage stock and communicate to the re-use manager what stock the shop needs delivering.
• Operate the cash register, counting /reconcilingcash and credit card receipts, processing returns and refunds
• Ensure goods are sold at appropriate value and all rejected items are disposed of appropriately.
• Make certain that collections and deliveries are arranged in an efficient and cost-effective manner.
• Maintain the security of the shop premises, stock and cash.
• You'll be expected to promote the values of the shop andthe charitable nature of the re-use scheme.
• At the same time as providing excellent customer experienceto encourage repeat custom andthe smooth and profitable running of the shop.

What are the requirements?

• You will be passionate about the environment and in particularthis re-use project, with prior retail experience and a real enthusiasm for providing excellent customer service.
• Either you will have knowledge of recycling and upcycling, or willing to rapidly develop it, but you should have an understanding of maintaining stock, merchandising and the ability to handlefinancial aspects of retail, along with:
• A flexible attitude to work as shift work and weekend work will be required.
• The confidence toinitially work alone in the re-use shop (until volunteers are recruited).
• Excellent teamwork skills as you will also work closely with site staff on the HWRCs.
• While mainly a re-use shop role when not required in the re-use shop you will be a part of the site operative team at the HWRC.

Who we are

Here at SUEZ we pride ourselves on driving a greater and greener change through innovation and sustainability. We’re passionate about the environment and believe in protecting our world and the people in it! We’re looking a hard-working, positive person to join us where you’ll be a part of a close-knit team and at the forefront of our business.