Reuse Shop / Site Operative

Suez; South Nutfield; On-site; GBP 18,000 - 26,000; Full time

Job summary

As a shop operative at SUEZ, you will oversee the daily running of the re-use shop based at Witley, Surrey HWRC, coordinating with the re-use manager to keep the shop stocked and ready for sale.

You will merchandise stock, price and present donations, operate the cash register, and help ensure smooth collections and deliveries, while promoting the charitable reuse scheme and delivering great customer service to encourage repeat visits.

Qualifications

• Retail experience with focus on customer service.
• Understanding of stock management and basic financials.
• Willingness to work weekends and shift patterns.
• Enthusiasm for environment and reuse project.

Responsibilities

• Merchandise stock and price donations to drive sales.
• Operate the cash register and reconcile cash/credit card receipts.
• Ensure correct pricing and disposal of rejected items.
• Arrange collections and deliveries cost-effectively.
• Maintain security of shop, stock, and cash.
• Promote the charitable reuse values.
• Provide excellent customer experience to encourage repeat business.

Skills

Retail experience

Customer service

Teamwork

Flexible attitude

Tools

Cash register

Job description

When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste management. You will get a chance to help us preserve and restore our planet’s natural capital for future generations. It’s a career that’s not only exciting, but full of opportunities as well as professional and personal fulfilment.

About The Role

Location: Witley, Surrey

• Salary : £12.81 per hour - plus opportunity to earn a sales related bonus
• Shift Pattern: Monday, Tuesday, Wednesday
• Start times: 8:00 am - 4.15 pm at £12.81per hour & Saturday and Sunday 9.00am - 4.15 pm at £19.21 per hour
• This is a full-time permanent role working five days a week (to include weekends).
• Working 36.75 hour per week

What will I be doing?

As a shop operative you will be in charge of the daily running of our re-use shop, based at Witley, Surrey HWRC, liaising with the re-use manager to make sure the shop is fully stocked and that everything is properly stored or made ready for sale.

This will involve you:

• Merchandising stock, organising, preparing, pricing and presenting donations for sale, to increase sales and ensure customer satisfaction.
• Operate the cash register, counting / reconciling cash and credit card receipts, processing returns and refunds
• Ensure goods are sold at appropriate value and all rejected items are disposed of appropriately.
• Make certain that collections and deliveries are arranged in an efficient and cost-effective manner.
• Maintain the security of the shop premises, stock and cash.
• You'll be expected to promote the values of the shop and the charitable nature of the re-use scheme.
• At the same time as providing excellent customer experience to encourage repeat custom and the smooth and profitable running of the shop.

What are the requirements?

• You will be passionate about the environment and in particular this re-use project, with prior retail experience and a real enthusiasm for providing excellent customer service.
• Either you will have knowledge of recycling and upcycling, or willing to rapidly develop it, but you should have an understanding of maintaining stock, merchandising and the ability to handle financial aspects of retail, along with:
• A flexible attitude to work as shift work and weekend work will be required.
• The confidence to initially work alone in the re-use shop (until volunteers are recruited).
• Excellent teamwork skills as you will also work closely with site staff on the HWRCs.
• While mainly a re-use shop role when not required in the re-use shop you will be a part of the site operative team at the HWRC.

Who we are

Here at SUEZ we pride ourselves on driving a greater and greener change through innovation and sustainability. We’re passionate about the environment and believe in protecting our world and the people in it! We’re looking a hard-working, positive person to join us where you’ll be a part of a close-knit team and at the forefront of our business.