Reuse Shop Manager

Ubico Limited; Gloucester; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Driver CPC Training

Flexible Working

Community Impact

26 days annual leave

Job summary

Ubico Limited is seeking a Reuse Shop Manager to lead a brand‑new reuse shop at Hempsted Recycling Centre. You will own daily operations, build a small team, and drive resale value while promoting reuse and sustainability in the local community.

With retail experience and people leadership, you will create attractive displays, price donated items, and ensure excellent customer service, including weekend shifts and shop leadership responsibilities.

Qualifications

• GCSEs including Maths and English required.
• Full driving licence to drive company vehicles up to 3.5 tonnes.
• Previous experience of managing a team.
• Experience delivering excellent customer service in retail.
• Good knowledge of Consumer Rights Act.

Responsibilities

• Oversee day-to-day operation of the shop.
• Manage and develop a small team, including recruitment support, training and performance management.
• Create staff rotas and ensure shop is staffed during opening hours.
• Identify, assess and price donated items to maximise resale value.
• Develop attractive merchandising displays for a great customer experience.
• Manage stock control, product rotation and sales performance.

Skills

Team management

Recruitment support

Staff training

Scheduling

Customer service

Education

GCSEs (Maths & English)

Job description

Lead the launch of an exciting new reuse shop and play a key role in turning unwanted items into valuable resources for the local community.

We're looking for an enthusiastic, commercially minded and environmentally conscious Reuse Shop Manager to establish and manage an exciting new reuse shop at Hempsted Recycling Centre.

This is a unique opportunity to take ownership of a brand-new service, helping to divert valuable items from waste and promote sustainability within our local community.

What you'll be doing

• As a Reuse Shop Manager, you'll oversee all aspects of the day-to-day operation of the shop, including:
• Managing and developing a small team, including recruitment support, training and performance management.
• Creating staff rotas and ensuring the shop is effectively staffed and operational during opening hours.
• Identifying, assessing and pricing donated items to maximise resale value and generate income.
• Developing attractive merchandising displays that create a great customer experience.
• Managing stock control, product rotation and sales performance.

This role will operate on summer and winter hours:
Summer 08.15 – 17.20 ( shop opening times 09.00 – 16.00 )
Winter 09.15 – 16.20 ( shop opening times 10am – 15.00 )

The working days are Saturday to Wednesday, the shop is closed on Thursday and Friday every week. We're looking for someone who combines strong retail and people management skills with a passion for reuse and sustainability.

You will need

• Full driving licence to be able to drive a range of company vehicles up to and including 3.5 tonnes gross weight
• GCSEs (A-Cs or equivalent, including Maths and English)
• Previous experience of managing a team
• Experience of delivering excellent customer service in a retail environment
• Good knowledge of Consumer Rights Act.

Special Conditions

• Use of a car for work purposes
• Able to work shifts, which includes weekends

What we can do for you

• Driver CPC Training - We cover all costs to help you stay qualified.
• Learning & Progression - We support your growth, whether you're starting out or moving up.
• Flexible Working – Options include hybrid roles and task & finish shifts.
• Community Impact - Help make your neighbourhood cleaner and greener.
• Generous Leave – 26 days annual leave + bank holidays (rising to 30 days after 5 years).
• Holiday Flexibility – Buy or sell up to 1 week of leave.
• Pension Support – 5% employer contribution to your retirement.
• All employees have access to Ubico Perks, our rewards and benefits platform - offering exclusive discounts, deals and cashback on everyday essentials
• 24/7 Support – Free, confidential helpline for you and your family.
• Health & Wellbeing – Free eye tests (role-dependent), flu jabs, and wellbeing resources.
• Workplace Comforts – Free PPE, tea & coffee, and on-site parking.

About Us

We provide vital environmental services across Gloucestershire, Wiltshire and West Oxfordshire - keeping communities clean and green. Our work includes waste and recycling collections, street cleansing, grounds maintenance, building cleaning, managing recycling centres and maintenance of our fleet.

Our values are at the heart of everything we do. We’re proud of our strong work ethic and are looking for enthusiastic, dedicated individuals who share our commitment to making a positive difference.

Ubico is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Pre-employment checks include medical screening, references, proof of identity and right to work, and may include criminal record verification.

Location

Sands Farm

Vacancy Type

Permanent

Salary

£29,009 - £29,897 Per Annum (including basic and market supplement)