Reuse Shop Manager

Publica Group Ltd; Witney; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Driver CPC Training

Learning & Progression

Flexible Working

Community Impact

Pension Support

Dental / Eye care (wellbeing)

Job summary

Ubico invites applications for a Reuse Shop Manager to launch a brand-new reuse shop at Hempsted Recycling Centre. The role prioritises turning donated items into resale value, promoting sustainability and local community impact.

You’ll lead a small team, plan rotas, price items, and develop attractive displays while driving strong customer service and shop performance. Hybrid, weekend work, full-time opportunity.

Qualifications

• GCSEs (A*-C) including Maths and English.
• Previous experience of managing a team.
• Experience delivering excellent customer service in a retail environment.
• Knowledge of Consumer Rights Act.

Responsibilities

• Oversee day-to-day operation of the reuse shop.
• Manage and develop a small team, including recruitment support, training and performance management.
• Create staff rotas and ensure shop is staffed during opening hours.
• Identify, assess and price donated items to maximise resale value.
• Develop merchandising displays to create a great customer experience.
• Manage stock control, product rotation and sales performance.

Skills

Team management

Retail operations

Customer service

Commercial thinking

Education

GCSEs including Maths and English

Job description

Lead the launch of an exciting new reuse shop and play a key role in turning unwanted items into valuable resources for the local community.

We're looking for an enthusiastic, commercially minded and environmentally conscious Reuse Shop Manager to establish and manage an exciting new reuse shop at Hempsted Recycling Centre.

This is a unique opportunity to take ownership of a brand-new service, helping to divert valuable items from waste and promote sustainability within our local community.

What you’ll be doing

• As a Reuse Shop Manager, you’ll oversee all aspects of the day-to-day operation of the shop, including:
• Managing and developing a small team, including recruitment support, training and performance management.
• Creating staff rotas and ensuring the shop is effectively staffed and operational during opening hours.
• Identifying, assessing and pricing donated items to maximise resale value and generate income.
• Developing attractive merchandising displays that create a great customer experience.
• Managing stock control, product rotation and sales performance.

This role will operate on summer and winter hours:

Summer 08.15 – 17.20 ( shop opening times 09.00 – 16.00 )

Winter 09.15 – 16.20 ( shop opening times 10am – 15.00 )

The working days are Saturday to Wednesday, the shop is closed on Thursday and Friday every week.

We're looking for someone who combines strong retail and people management skills with a passion for reuse and sustainability.

You will need

• Full driving licence to be able to drive a range of company vehicles up to and including 3.5 tonnes gross weight
• GCSEs (A-Cs or equivalent, including Maths and English)
• Previous experience of managing a team
• Experience of delivering excellent customer service in a retail environment
• Good knowledge of Consumer Rights Act.

For more information about this role please see the Job Description/Person Specification.

Special Conditions

• Use of a car for work purposes
• Able to work shifts, which includes weekends

What we can do for you

• Driver CPC Training - We cover all costs to help you stay qualified.
• Learning & Progression - We support your growth, whether you’re starting out or moving up.
• Flexible Working – Options include hybrid roles and task & finish shifts.
• Community Impact - Help make your neighbourhood cleaner and greener.
• Generous Leave – 26 days annual leave + bank holidays (rising to 30 days after 5 years).
• Holiday Flexibility – Buy or sell up to 1 week of leave.
• Pension Support – 5% employer contribution to your retirement.
• All employees have access to Ubico Perks, our rewards and benefits platform - offering exclusive discounts, deals and cashback on everyday essentials
• 24/7 Support – Free, confidential helpline for you and your family.
• Health & Wellbeing – Free eye tests (role-dependent), flu jabs, and wellbeing resources.
• Workplace Comforts – Free PPE, tea & coffee, and on-site parking.