Returns Operative Nights

AO RETAIL LIMITED; Crewe; Presencial; GBP 16.000 - 22.000; Jornada completa

Descripción de la vacante

AO Returns Operatives play a vital part in the operation and customer journey, reporting to Team Leader and Shift Supervisor. You will receive on-site training and contribute to an effective returns process, handling appliances from washing machines to TVs and other electronics.

Applicants should be 18+, able to work in a fast-paced team setting, and have strong attention to detail and time management. This is a permanent role in the Crewe area with on-site training provided.

Formación

• Age 18+ to work on site.
• Confident decision maker with attention to detail.
• Ability to work well in a team and manage time effectively.
• Able to thrive in a fast-paced environment.

Responsabilidades

• Unload appliances from trailers and place in the correct locations.
• Use handheld scanners to log returned stock for debrief.
• Ensure all returns are properly logged and monitored.
• Identify unidentified returns and assist the team as needed.

Conocimientos

Age 18+

Team player

Attention to detail

Time management

Decision making

Fast-paced work

Descripción del empleo

Our Returns Operatives play a vital part in the operation and the customer journey by rolling up our sleeves to get things done. You will report directly to our Team Leader and Shift Supervisor whilst also working closely with our other Return Operatives, Super Debriefers and Repack team. Full training is provided on site and you will contribute to the delivery of an effective returns process.

• Unloading all different types of appliances from the trailers and put into the right locations
• Use handheld scanners to scan returned stock ready for debrief
• Ensure all returned items are correctly logged
• Monitoring any unidentified returns
• Identify the products returned
  You need to be 18 years old or over
• Confident decision maker
• Attention to detail
• Enjoy working as part of a team
• Great time management
• Enjoy a fast-paced working environment
  We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.
• But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too. We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.
• £13.79 per Hour Permanent, One of our recruitment team will be in touch soon with an update as soon as they can. In the meantime, why not check out what life at AO is all about!

AO is for everyone! We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work. We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do. We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations. And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer. How will we use the data? After we've collated the data, we'll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren't, then the data may help us identify where we can improve. The data collated won't have any impact on your application and is not shared with hiring managers or the recruitment team.