Retirement Living Housing Coordinator

Riverside; Manchester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Competitive pay & generous pension

25 days holidays plus bank holidays (п

Investment in learning, personal dev &

A wide range of benefits

Job summary

Riverside is seeking a Retirement Living Assistant to join their team across multiple Manchester schemes. The role involves tenancy management, resident support, record-keeping and safeguarding of vulnerable adults.

You will be the first point of contact for residents and partners, delivering a comprehensive housing management service. The position is permanent, 30 hours per week, Monday to Friday, covering schemes in Manchester.

Qualifications

• Experience in a customer-focused environment.
• Experience delivering front line tenancy housing management support including money advice, benefits and health & wellbeing referrals.
• Strong communication skills.
• Experience working with vulnerable and/or older people.
• Excellent computer skills including proficiency in Microsoft Office.

Responsibilities

• Conduct tenancy housing management support including money advice, benefits and health & wellbeing referrals.
• Liaise with internal and external agencies to support residents.
• Ensure records and documentation are maintained securely and in line with data protection policies.
• Respond to emergencies and maintain safety at the schemes.
• Travel between schemes to provide cover as required.

Skills

Customer focus

Front line tenancy housing management

Communication

Vulnerable/older people experience

Microsoft Office

Tools

Microsoft Office

Job description

Riverside is seeking a Retirement Living Assistant to join their team across multiple Manchester schemes. The role involves tenancy management, resident support, record-keeping and safeguarding of vulnerable adults.

You will be the first point of contact for residents and partners, delivering a comprehensive housing management service. The position is permanent, 30 hours per week, Monday to Friday, covering schemes in Manchester.