Housing Support Assistant

Riverside Group; United Kingdom; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

25 days holidays + bank holidays

Flexible working options

Learning & development

Employee benefits

Job summary

Riverside Group in Wirral is seeking a Project Assistant to help run one of our supported housing services. You will support customers, log incidents and prepare rooms for new occupants, contributing to a safe and welcoming environment.

The role requires experience in customer-facing work and an understanding of supporting vulnerable people, including those with lived homelessness or addiction experiences. The position involves shift work, including weekends, and offers a stable salary and

Qualifications

• Experience of working with people in a customer-facing environment.
• Understanding of supporting vulnerable people, including lived experience of homelessness or addiction.

Responsibilities

• Assist in day-to-day running of one of Riverside's supported housing services.
• Log incidents to maintain accurate records of events.
• Support customers with conversations with GP, Social Services or Benefits teams.
• Prepare rooms for new occupants after customers leave.
• Deliver a range of group work sessions.

Skills

Customer-facing experience

Understanding vulnerable people

Job description

Riverside Group in Wirral is seeking a Project Assistant to help run one of our supported housing services. You will support customers, log incidents and prepare rooms for new occupants, contributing to a safe and welcoming environment.

The role requires experience in customer-facing work and an understanding of supporting vulnerable people, including those with lived homelessness or addiction experiences. The position involves shift work, including weekends, and offers a stable salary and