Retirement Living Assistant (30hrs/wk, Manchester)

Riverside Group; Manchester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Generous pension

Holidays 25 days pro rata

Learning & development

Benefits package

Job summary

Riverside Group is seeking a Retirement Living Assistant to manage daily operations across several Manchester schemes, supporting residents aged 55+. You’ll handle tenancy tasks, maintain records, and ensure confidential data handling while delivering high-quality housing management services.

The role requires strong customer focus, clear communication, and experience with older adults; 30 hours per week, permanent contract with pro rata salary.

Qualifications

• Experience in a customer-focused environment.
• Experience delivering frontline tenancy housing management support including money advice, benefits and health and wellbeing referrals.
• Strong communication skills.
• Experience working with vulnerable and/or older people.
• Excellent computer skills including proficiency in Microsoft Office.

Responsibilities

• Day-to-day management of retirement living schemes and tenancy management, ensuring timely service delivery.
• Maintain accurate and confidential resident records and documentation in line with data protection requirements.

Skills

Customer focus

Frontline tenancy support

Strong communication

Experience with vulnerable/older

MS Office proficiency

Money advice & benefits referrals

Tools

MS Office

Job description

Riverside Group is seeking a Retirement Living Assistant to manage daily operations across several Manchester schemes, supporting residents aged 55+. You’ll handle tenancy tasks, maintain records, and ensure confidential data handling while delivering high-quality housing management services.

The role requires strong customer focus, clear communication, and experience with older adults; 30 hours per week, permanent contract with pro rata salary.