Retail & Visitor Experience Associate

Royal Air Force; City of Westminster; On-site; GBP 9,000 - 14,000; Full time

Job summary

The Royal Air Force Museum in London is seeking a customer-focused team member for the museum's retail outlet and admissions point. You will deliver outstanding visitor service, ensuring visitors are delighted with the RAF stories and the overall experience.

The role involves promoting products and experiences, multitasking across duties, and working flexible hours at our London site. The successful candidate will excel in guest engagement and helping visitors connect with our compelling

Responsibilities

• Deliver exceptional visitor service at both the museum retail outlet and admissions desk.
• Promote and upsell products, experiences, and activities to visitors.

Job description

The Royal Air Force Museum in London is seeking a customer-focused team member for the museum's retail outlet and admissions point. You will deliver outstanding visitor service, ensuring visitors are delighted with the RAF stories and the overall experience.

The role involves promoting products and experiences, multitasking across duties, and working flexible hours at our London site. The successful candidate will excel in guest engagement and helping visitors connect with our compelling