Visitor Experience Host – Museum & Events (Part-time)

LLOYD'S REGISTER INTERNATIONAL; West Midlands; On-site; GBP 15,000 - 18,000; Part time

Job summary

The Royal Air Force Museum in the Midlands is recruiting three Visitor Experience Assistants on an annualised part-time contract (1250 hours per year). The salary offered is £16,812.50 per annum.

You will deliver customer service excellence, greet visitors, handle bookings, and contribute to hosting events and talks. Flexibility, strong communication, and teamwork are essential as duties vary across shifts, including evenings and weekends.

Qualifications

• Ideal candidate has visitor-facing experience, preferably in leisure or heritage environments.
• Must be a confident communicator and a team player with ability to adapt quickly.
• Flexibility is essential as roles vary at the museum.

Responsibilities

• Proactive effort to maintain high visitor standards.
• Provide a warm welcome and engage visitors to enhance their experience.
• Support activities, events, admissions bookings, and museum operations.

Skills

Confident communicator

Team player

Customer service

Flexible

Job description

The Royal Air Force Museum in the Midlands is recruiting three Visitor Experience Assistants on an annualised part-time contract (1250 hours per year). The salary offered is £16,812.50 per annum.

You will deliver customer service excellence, greet visitors, handle bookings, and contribute to hosting events and talks. Flexibility, strong communication, and teamwork are essential as duties vary across shifts, including evenings and weekends.