Travel Consultant

Travel Trade Recruitment; Hinckley and Bosworth; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Full Uniform

Excellent Bonus Scheme

Excellent Company Pension Scheme

Job summary

Travel Trade Recruitment is seeking experienced Travel Advisors for our client, a respected independent Travel Agency with branches in Leicestershire and Warwickshire.

In this role you will work face-to-face and over the phone to quote and sell holidays, using a range of Tour Operators, and earn commission on bookings. You will thrive in a small team and deliver excellent customer service.

Qualifications

• Minimum of 2 years Retail Travel Agency experience.
• Self-motivated, passionate about travel, with excellent customer service skills.

Responsibilities

• Take enquiries face-to-face, by phone and email to quote and book holidays.
• Quote holidays from a wide range of tour operators and convert enquiries to bookings.
• Provide high-quality customer service and resolve issues promptly.
• Work in a small team across Leicester/South Leicestershire and/or North Warwickshire.

Skills

Customer service

Sales

Communication

Organisation

Job description

Respected and established independent Travel Agency with branches in Leicestershire and Warwickshire, is keen to recruit experienced Travel Advisors, to their growing teams of passionate Travel Agents. Working face to face over the phone and emails, you will have quote and sell a wide range of a holidays, with the freedom to quote from a variety Tour Operators. Starting salary is very much dependent on your experience and there are bonuses, discounts and incentives available too. We are seeking Travel Consultants who can ideally cover multiple branches in Leicester/South Leicestershire and/or North Warwickshire.

JOB DESCRIPTION

• Working face-to-face and over the phone taking enquires from customers
• Respond to customer enquires promptly whether by phone, email or face to face
• Working in a small friendly team of travel consultants
• Quoting holidays for a wide variety of destinations
• Converting enquiries to bookings to reach targets and earn commission
• Handle all customer service complaints quickly and effectively keeping your manager updated at all times, escalating where appropriate
• Dealing with dynamic packaging/tailor-made itineraries as well as package holidays, to get the right holiday for your customer
• Keeping your product and brand knowledge up to date whilst having an in-depth knowledge of the company's brochures and destinations.

EXPERIENCE REQUIRED

Successful Applicants will have a minimum of 2 years Retail Travel Agency Experience and be self-motivated, passionate about travel, with excellent customer service skills

THE PACKAGE

• Competitive Salary
• Excellent Bonus Scheme
• Amazing Educational Opportunities
• Full Uniform
• Achievable Year End Targets
• Excellent Company Pension Scheme
• 2x Award Winners
• Full Time - 37.5 Hours
• No Sunday Hours (Except January)
• Great Team Environment
• Recently Refurbished Offices