Travel Consultant

Travel Trade Recruitment; East Midlands; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Excellent Bonus Scheme

Educational Opportunities

Full Uniform

Achievable Year End Targets

Excellent Company Pension Scheme

2x Award Winners

Full Time - 37.5 Hours

No Sunday Hours (Except January)

Great Team Environment

Recently Refurbished Offices

Descripción de la vacante

Travel Trade Recruitment is seeking experienced Travel Advisors for our growing teams in Leicestershire and Warwickshire. You will greet customers face-to-face, on the phone and by email, quoting holidays and converting enquiries into bookings to earn commissions.

Successful applicants will have a minimum of 2 years retail travel agency experience, be self-motivated, and deliver excellent customer service in a friendly team environment.

Formación

• Minimum 2 years retail travel agency experience.
• Self-motivated and passionate about travel.
• Excellent customer service skills.

Responsabilidades

• Take enquiries face-to-face and over the phone or by email.
• Quote holidays for a wide variety of destinations with tour operators.
• Convert enquiries into bookings to earn commission against targets.
• Handle customer service complaints quickly and escalate where appropriate.
• Deal with dynamic packaging/tailor-made itineraries and package holidays.
• Keep product knowledge up to date and familiar with brochures and destinations.

Conocimientos

Customer service

Quoting holidays

Sales / upsell

Team player

Phone & face-to-face comms

Descripción del empleo

Respected and established independent Travel Agency with branches in Leicestershire and Warwickshire, is keen to recruit experienced Travel Advisors, to their growing teams of passionate Travel Agents. Working face to face over the phone and emails, you will have quote and sell a wide range of a holidays, with the freedom to quote from a variety Tour Operators. Starting salary is very much dependent on your experience and there are bonuses, discounts and incentives available too. We are seeking Travel Consultants who can ideally cover multiple branches in Leicester/South Leicestershire and/or North Warwickshire.

JOB DESCRIPTION:

• Working face-to-face and over the phone taking enquires from customers
• Respond to customer enquires promptly whether by phone, email or face to face
• Working in a small friendly team of travel consultants
• Quoting holidays for a wide variety of destinations
• Converting enquiries to bookings to reach targets and earn commission
• Handle all customer service complaints quickly and effectively keeping your manager updated at all times, escalating where appropriate
• Dealing with dynamic packaging/tailor-made itineraries as well as package holidays, to get the right holiday for your customer
• Keeping your product and brand knowledge up to date whilst having an in-depth knowledge of the company's brochures and destinations.

EXPERIENCE REQUIRED:

Successful Applicants will have a minimum of 2 years Retail Travel Agency Experience and be self-motivated, passionate about travel, with excellent customer service skills

THE PACKAGE:

• Competitive Salary
• Excellent Bonus Scheme
• Amazing Educational Opportunities
• Full Uniform
• Achievable Year End Targets
• Excellent Company Pension Scheme
• 2x Award Winners
• Full Time - 37.5 Hours
• No Sunday Hours (Except January)
• Great Team Environment
• Recently Refurbished Offices