Customer Experience Team Member | Flexible Hours & 60% Discount

Oliver Bonas Limited; United Kingdom; Remote; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Employee discount (up to 60%)

Pension plan enrollment

Flexible holiday allowance (30–35 days

Annual discretionary bonus

Refer a Friend incentive

Mental Health support

EDI & Diversity initiatives

In-store refreshments

Job summary

Oliver Bonas Limited is seeking a Team Member for an 8 hour shift to join our store team. You will deliver outstanding customer service, maintain product knowledge, and work closely with colleagues to keep the store running smoothly.

fortes include availability across key weekdays, proactive communication, and a friendly, solution-focused approach in a busy retail environment. Training and development opportunities are part of this role.

Qualifications

• Excellent customer service and communication skills.
• Ability to maintain product knowledge and stock accuracy.
• Strong team player with positive attitude and reliability.

Responsibilities

• Provide a great experience to every customer delivering on our service expectations.
• Maintain excellent product knowledge
• Have strong, consistent communication with the team.
• Participate in all training opportunities and contribute to team sessions.
• Embrace ownership of tasks and set a good example.
• Adhere to operational practices and procedures including stock deliveries and stock takes.
• Maintain store housekeeping including back of house areas.
• Support other stores when needed.
• Be aware of sales targets and store performance.
• Know store best-sellers to support sales growth.

Skills

Customer service

Teamwork

Communication

People skills

Tools

POS/Checkout system

Job description

Oliver Bonas Limited is seeking a Team Member for an 8 hour shift to join our store team. You will deliver outstanding customer service, maintain product knowledge, and work closely with colleagues to keep the store running smoothly.

fortes include availability across key weekdays, proactive communication, and a friendly, solution-focused approach in a busy retail environment. Training and development opportunities are part of this role.