Retail Team Member: Create Joyful Customer Experiences

Oliver Bonas; Greenhithe; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Generous employee discount up to 60%

Flexible holiday - 30 days

Annual discretionary bonus

Pension plan enrolment

Refer a Friend incentive

EDI and diversity initiatives

Mental Health support

360L eLearning

Free refreshments in store

Job summary

Oliver Bonas is seeking a Team Member to join our OB Team. You will deliver exceptional customer experiences, maintain product knowledge, and work closely with colleagues to keep the store running smoothly and efficiently.

You will participate in training, support stock deliveries, and uphold health and safety standards while contributing to sales targets. The role offers a friendly, inclusive environment with opportunities to learn and grow within the OB brand, including involvement in

Qualifications

• Excellent customer service and strong product knowledge.
• Calm, solutions-focused with good listening skills.
• Willingness to participate in training and team sessions.
• Able to work key days across the week.

Responsibilities

• Provide a great experience to every customer.
• Maintain excellent product knowledge.
• Engage in training opportunities and team sessions.
• Adhere to operational practices and stock handling.
• Maintain store housekeeping and stockroom areas.
• Support other stores when needed.
• Contribute to sales growth by understanding best-sellers.
• Communicate clearly with the team.

Skills

Customer service

Communication

Teamwork

Organisational skills

Stock replenishment

Attention to detail

Problem solving

Multi-tasking

Job description

Oliver Bonas is seeking a Team Member to join our OB Team. You will deliver exceptional customer experiences, maintain product knowledge, and work closely with colleagues to keep the store running smoothly and efficiently.

You will participate in training, support stock deliveries, and uphold health and safety standards while contributing to sales targets. The role offers a friendly, inclusive environment with opportunities to learn and grow within the OB brand, including involvement in