Retail Team Manager — Lead & Elevate Customer Experience

Primark; Eastham Village; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

31 days annual leave

Pension

Job summary

Primark Eastham is seeking a Store Team Manager to lead daily store operations and ensure a great customer experience.

You’ll manage a section, drive commercial results, coach Retail Assistants, and collaborate with the management team to plan layouts and stock.

This fixed-term contract runs from 06/10/2026 to 06/03/2027, with a salary of £33,189 and 31 days of annual leave plus pension.

Qualifications

• Experience in people management and coaching.
• Strong organisational and planning skills.
• Customer focussed leadership.

Responsibilities

• Collaborate with the rest of the management team to support the daily running of the store.
• Responsible for an allocated section or department of your store - including commercial planning, stock management, planograms, creating visual impact and of course sales.
• Oversee till areas or fitting rooms when required.
• Organise your team of Retail Assistants, setting tasks daily.
• Motivate and coach your team to provide an exceptional store environment and customer experience while optimising sales.
• Drive your own development by taking advantage of our digital learning, apprenticeships and career pathways and see yourself grow in a supportive place powered by our people.

Skills

Leadership

Coaching

Retail management

Job description

Primark Eastham is seeking a Store Team Manager to lead daily store operations and ensure a great customer experience.

You’ll manage a section, drive commercial results, coach Retail Assistants, and collaborate with the management team to plan layouts and stock.

This fixed-term contract runs from 06/10/2026 to 06/03/2027, with a salary of £33,189 and 31 days of annual leave plus pension.