Store Team Manager: Lead, Coach, Elevate Experience

Primark Stores Limited; Norwich; On-site; GBP 28,000 - 38,000; Full time

Job summary

Primark Norwich is seeking a proactive Team Manager to lead a busy store section, plan and deliver great customer experiences, and drive sales with a hands-on leadership style. You’ll organise a team of Retail Assistants, coach colleagues, and collaborate with the store leadership to optimise performance, stock control, and visual merchandising while upholding Primark's values.

The role is a fixed-term contract (13/09/2026–12/07/2027) with a 5-day week, based in Norwich and a competitive salary

Qualifications

• Leadership experience and coaching skills.
• Driver of performance through commercial awareness and talent development.
• Focus on building strong relationships to enhance employee culture and well-being.
• Excellent organisational skills and the ability to problem-solve.

Responsibilities

• Collaborate with the rest of the management team to support the daily running of the store.
• Responsible for an allocated section or department of your store - including commercial planning, stock management, planograms, creating visual impact and of course sales.
• Oversee till areas or fitting rooms when required.
• Organise your team of Retail Assistants, setting tasks daily.
• Motivate and coach your team to provide an exceptional store environment and customer experience while optimising sales.
• Drive your own development by taking advantage of our digital learning, apprenticeships and career pathways and see yourself grow in a supportive place powered by our people.

Skills

Leadership experience

Coaching skills

Commercial awareness

Relationship building

Organisational skills

Job description

Primark Norwich is seeking a proactive Team Manager to lead a busy store section, plan and deliver great customer experiences, and drive sales with a hands-on leadership style. You’ll organise a team of Retail Assistants, coach colleagues, and collaborate with the store leadership to optimise performance, stock control, and visual merchandising while upholding Primark's values.

The role is a fixed-term contract (13/09/2026–12/07/2027) with a 5-day week, based in Norwich and a competitive salary