Retail Team Manager: Lead, Develop & Drive Customer Joy

Primark Stores Limited; Newtownards; On-site; GBP 30,000 - 37,000; Full time

Job summary

Primark Stores Limited in Newtownards is hiring a Team Manager to lead a busy store and deliver a outstanding customer experience. You will work with the management team to run daily operations, drive sales and develop your colleagues.

You’ll motivate and coach your team, manage stock, planograms and visual presentation, and be accountable for delivering commercial targets while upholding Primark’s people-first culture.

Qualifications

• Leadership experience and coaching skills – ability to influence your team to communicate, engage and challenge whilst keeping the customer at the forefront of your actions.
• Driver of performance through commercial awareness and talent development.
• Focus on building strong relationships to enhance employee culture and well‑being.
• Excellent organisational skills and the ability to problem-solve.

Responsibilities

• Collaborate with the rest of the management team to support the daily running of the store.
• Responsible for an allocated section or department of your store – including commercial planning, stock management, planograms, creating visual impact and of course sales.
• Oversee till areas or fitting rooms when required.
• Organise your team of Retail Assistants, setting tasks daily.
• Motivate and coach your team to provide an exceptional store environment and customer experience while optimising sales.
• Drive your own development by taking advantage of our digital learning, apprenticeships and career pathways and see yourself grow in a supportive place powered by our people.

Skills

Leadership

Coaching

Commercial awareness

Talent development

Customer focus

Organisational skills

Problem-solving

Job description

Primark Stores Limited in Newtownards is hiring a Team Manager to lead a busy store and deliver a outstanding customer experience. You will work with the management team to run daily operations, drive sales and develop your colleagues.

You’ll motivate and coach your team, manage stock, planograms and visual presentation, and be accountable for delivering commercial targets while upholding Primark’s people-first culture.