Retail Team Leader: Service, Stock & Growth

Toolstation; Royston; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

30 days holiday

Pension scheme

Cycle to work

Discounts across group

Recognition awards

Family friendly policies

Job summary

Toolstation Royston is seeking a Retail Supervisor for a 35-hour week to lead the team, manage deliveries, and stock control while ensuring excellent customer service. You will work closely with the Store Manager, stepping in when needed and driving sales through coaching and engagement.

The role emphasizes hands-on leadership, reliability, and a positive approach in a busy retail environment within the Travis Perkins Group.

Qualifications

• Hard work and passion; focus on delivering good service and growth
• Teamwork and willingness to muck in to support the branch
• Positive attitude to ensure customers have a great experience

Responsibilities

• Supporting: stand in for Store Manager, motivate and coach the team to grow sales
• Mucking in: check deliveries, stock shelves, tidy the branch
• Delivering great service: provide a friendly customer experience, coach the team
• Asking questions and building relationships: ensure customers have everything they need
• Building a fun working environment: maintain high branch standards and good atmosphere

Skills

Hard work and passion

Teamwork

Positive attitude

Reliability

Yourself

Job description

Toolstation Royston is seeking a Retail Supervisor for a 35-hour week to lead the team, manage deliveries, and stock control while ensuring excellent customer service. You will work closely with the Store Manager, stepping in when needed and driving sales through coaching and engagement.

The role emphasizes hands-on leadership, reliability, and a positive approach in a busy retail environment within the Travis Perkins Group.