Retail Team Leader — Path to Store Manager

Heart of England Cooperative Society; Warwick; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Colleague discount 10%

Discount at Fabb Furniture 15%

My Staff Shop access

Stream pay access

Grocery Aid & Co-op Credit Union

Job summary

Heart of England Cooperative Society is seeking a Team Leader for the Woodloes, Warwick Food Convenience Store (16 hours per week). You will lead a team, drive performance, and take ownership during Store Manager absence, with a clear path toward Store Management.

You will oversee shifts, develop staff, deliver strong customer service, and uphold high standards in availability, merchandising and compliance, with structured training and ongoing support to progress within the Society.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Supervisory or leadership experience, or readiness to step up.
• Commercial awareness with ability to meet targets.

Responsibilities

• Lead, coach and develop the team to deliver strong performance.
• Take ownership of shifts, including opening and closing the store.
• Drive excellent customer service and make the store a go-to community shop.
• Support recruitment, training and onboarding of new colleagues.
• Manage performance, attendance and team engagement.
• Control key commercial areas including waste, stock and labour.
• Maintain high standards across availability, merchandising and compliance.

Skills

Leadership experience

Retail experience

Supervisory experience

Customer service oriented

Job description

Heart of England Cooperative Society is seeking a Team Leader for the Woodloes, Warwick Food Convenience Store (16 hours per week). You will lead a team, drive performance, and take ownership during Store Manager absence, with a clear path toward Store Management.

You will oversee shifts, develop staff, deliver strong customer service, and uphold high standards in availability, merchandising and compliance, with structured training and ongoing support to progress within the Society.