Team Leader

Heart of England Cooperative Society; Warwick; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Colleague discount 10%

Discount at Fabb Furniture 15%

My Staff Shop access

Stream pay access

Grocery Aid & Co-op Credit Union

Job summary

Heart of England Cooperative Society is seeking a Team Leader for the Woodloes, Warwick Food Convenience Store (16 hours per week). You will lead a team, drive performance, and take ownership during Store Manager absence, with a clear path toward Store Management.

You will oversee shifts, develop staff, deliver strong customer service, and uphold high standards in availability, merchandising and compliance, with structured training and ongoing support to progress within the Society.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Supervisory or leadership experience, or readiness to step up.
• Commercial awareness with ability to meet targets.

Responsibilities

• Lead, coach and develop the team to deliver strong performance.
• Take ownership of shifts, including opening and closing the store.
• Drive excellent customer service and make the store a go-to community shop.
• Support recruitment, training and onboarding of new colleagues.
• Manage performance, attendance and team engagement.
• Control key commercial areas including waste, stock and labour.
• Maintain high standards across availability, merchandising and compliance.

Skills

Leadership experience

Retail experience

Supervisory experience

Customer service oriented

Job description

We're looking for a Team Leader to join our Woodloes, Warwick Food Convenience Store (16 hours per week).

This is your opportunity to move beyond a standard retail role and take real ownership-leading a team, driving performance, and building the skills to progress into Store Management.

What You'll Be Doing

As a Team Leader, you'll take responsibility for key areas of the store and step up to run the operation in the absence of the Store Manager.

You'll:

• Lead, coach and develop your team to deliver strong performance
• Take ownership of shifts, including opening and closing the store
• Drive excellent customer service and make us the go-to store in the community
• Support recruitment, training and onboarding of new colleagues
• Manage performance, attendance and team engagement
• Control key commercial areas including waste, stock and labour
• Maintain high standards across availability, merchandising and compliance

About You

• Experience in retail or a fast-paced customer environment
• Previous supervisory or leadership experience (or ready to step up)
• Commercial awareness and confidence working towards targets
• A natural motivator who can get the best out of people
• Organised, resilient and comfortable taking ownership

We don't just hire Team Leaders-we develop future Store Managers. With structured training, real accountability and ongoing support, you'll have a clear pathway to progress within the Society.

Pay & Benefits

• £13.35 per hour
• Holiday & Financial 30 days holiday (incl. bank holidays), rising with service
• Pension with 3.3% employer contribution
• Life assurance (2x salary)

Discounts & Perks

• 10% colleague discount + double discount every pay weekend
• 15% discount at Fabb Furniture
• Access to My Staff Shop and wide retail discounts
• Stream - flexible access to your pay

Health & Wellbeing

• 24/7 GP access, counselling & support services
• Grocery Aid & Co-op Credit Union support
• Wellbeing app & mental health support
• Eye care support

Family & Support

• Enhanced maternity pay
• Enhanced redundancy pay
• Bereavement and terminal illness support