Retail Team Leader — Lead a Purpose-Driven Store

The Air Ambulance Service; Chesterfield; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Enhanced annual leave

Annual leave purchase options

Enhanced sick pay

Life assurance

Blue Light Card eligibility

Employee Assistance Programme

EDI networks participation

Job summary

The Air Ambulance Service in Chesterfield is seeking a Retail Team Leader to support our shop inside Dobbies Garden Centre. You will lead the department, deliver outstanding customer service, maximise sales, and ensure stock levels and presentation meet brand standards.

Ideal candidates have retail or charity sector experience, a collaborative mindset, and a passion for saving lives. The role focuses on guiding the team, achieving store targets, and maintaining excellent customer engagement.

Qualifications

• Proven customer service experience in retail or charity sectors.
• Ability to lead a team and drive sales performance.
• Flexible approach to changing needs and commitments.

Responsibilities

• Lead and manage the department to run smoothly day-to-day.
• Deliver exceptional customer service to all customers.
• Maximise sales by managing stock and presenting goods attractively.
• Ensure activity complies with guidelines, with proper records and reporting.
• Assist in store operations including collections, deliveries, merchandising and online sales.
• Set and work toward store targets to grow the concept.

Skills

Customer service

Team leadership

Sales

Flexibility

Tools

POS systems

Job description

The Air Ambulance Service in Chesterfield is seeking a Retail Team Leader to support our shop inside Dobbies Garden Centre. You will lead the department, deliver outstanding customer service, maximise sales, and ensure stock levels and presentation meet brand standards.

Ideal candidates have retail or charity sector experience, a collaborative mindset, and a passion for saving lives. The role focuses on guiding the team, achieving store targets, and maintaining excellent customer engagement.