Retail Team Leader - Purpose-Driven Charity Store

The Air Ambulance Service; Melton Mowbray; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Enhanced annual leave

Leave purchase options

Enhanced sick pay

Life assurance

Blue Light Card discounts

Supportive team

Employee Assistance Programme

EDI networks

Job summary

The Air Ambulance Service is seeking a Retail Team Leader to support our busy Superstore in Melton Mowbray. This part-time, fixed-term role (20 hours per week) runs until April 2027 and focuses on delivering great customer service while leading a small team and driving sales.

You will manage daily store operations, ensure stock presentation is attractive, and help coordinate collections and deliveries. If you’re passionate about retail within a purpose-driven charity, this is your opportunity to

Qualifications

• Experience in retail or charity sector preferred.
• Target driven and able to inspire a team.
• Passion for delivering exceptional customer service.
• Flexible approach to adapt to changing organisational needs.
• Demonstrable evidence of behaviour in line with TAAS core values.

Responsibilities

• Lead and manage your department to run smoothly day-to-day.
• Deliver exceptional customer service to all customers.
• Maximise sales by managing stock and presenting goods attractively.
• Ensure all activities comply with company guidelines and reporting.
• Assist in running the superstore including collections, deliveries and online sales.
• Help drive store growth and develop the superstore concept.

Job description

The Air Ambulance Service is seeking a Retail Team Leader to support our busy Superstore in Melton Mowbray. This part-time, fixed-term role (20 hours per week) runs until April 2027 and focuses on delivering great customer service while leading a small team and driving sales.

You will manage daily store operations, ensure stock presentation is attractive, and help coordinate collections and deliveries. If you’re passionate about retail within a purpose-driven charity, this is your opportunity to