Impactful Shop Manager Assistant - Volunteer Team Lead

The Air Ambulance Service; Kenilworth; On-site; Confidential; Part time

Benefits offered by this job

Enhanced annual leave

Annual leave purchase options

Enhanced sick pay

Life assurance

Blue Light Card eligibility

Employee Assistance Programme

EDI networks involvement

Inclusive workplace culture

Job summary

The Air Ambulance Service is seeking an Assistant Manager to support the shop manager in Kenilworth. This part-time role offers 16 hours per week with a focus on delivering strong customer service, efficient stock rotation and presenting a welcoming store environment.

You’ll lead a diverse team including volunteers, maintain income targets, and uphold our values of service, safety and inclusion. A rewarding role in a purpose-driven charity with development opportunities.

Qualifications

• Experience in customer-facing roles.
• Ability to manage a team including volunteers.
• Strong communication and interpersonal skills.
• Proven ability to work flexibly including weekends if required.

Responsibilities

• Support shop manager in daily operations and achieving income targets.
• Motivate and support a diverse team including volunteers.
• Ensure excellent customer service and high standards of presentation.
• Oversee stock rotation and store presentation.

Skills

Customer service

Team collaboration

Flexibility

Time management

Confidential data handling

Communication skills

Tools

POS systems

Job description

The Air Ambulance Service is seeking an Assistant Manager to support the shop manager in Kenilworth. This part-time role offers 16 hours per week with a focus on delivering strong customer service, efficient stock rotation and presenting a welcoming store environment.

You’ll lead a diverse team including volunteers, maintain income targets, and uphold our values of service, safety and inclusion. A rewarding role in a purpose-driven charity with development opportunities.