Retail Team Leader - Inspire Your Team & Create Moments

Moss; Glasgow; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Career progression

Training and development

Culture of individuality

Job summary

Moss in Glasgow is seeking a store leader who inspires exceptional service and drives results through your team. You’ll coach, onboard, and motivate colleagues, maintain high visual and operational standards, and help customers look and feel their best.

The role offers real career progression within a brand that values energy and connection. Join Moss to lead from the front on the shop floor, celebrate individuality, and contribute to a culture where every customer interaction becomes a

Qualifications

• Retail leadership experience required, with ability to coach and motivate teams.
• Strong customer service and communication skills to elevate in-store experiences.
• Proactive, energetic leader who can drive KPIs and store standards.

Responsibilities

• Creating standout customer moments – leading by example through exceptional service.
• Driving results naturally – supporting the team to achieve KPIs through great experiences.
• Motivating and supporting your team – coaching, onboarding, and building engagement.
• Keeping the store sharp and inspiring – ensuring operational and visual standards are delivered.
• Supporting commercial performance – using insight and awareness to optimise results.
• Learning constantly – developing your leadership, product knowledge, and commercial understanding.

Skills

Leadership

Team management

Customer service

Communication

Coaching

Job description

Moss in Glasgow is seeking a store leader who inspires exceptional service and drives results through your team. You’ll coach, onboard, and motivate colleagues, maintain high visual and operational standards, and help customers look and feel their best.

The role offers real career progression within a brand that values energy and connection. Join Moss to lead from the front on the shop floor, celebrate individuality, and contribute to a culture where every customer interaction becomes a