Retail Team Leader: Inspire Service & Growth

The White Company; Abbots Worthy; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

50% product discount

25 days holiday rising to 28 during'服务

Volunteer day with charity

Discretionary annual bonus

Pension scheme

Wagestream access

Private Medical Insurance

Life Assurance

Social events

Job summary

The White Company is seeking an Assistant Store Manager to help lead the store and drive exceptional customer experiences. You will work closely with the Store Manager to translate plans into action, model brand standards, and coach colleagues to deliver premium service.

You’ll also support recruitment, onboarding and performance management while driving commercial targets and operational excellence. As a visible leader, you’ll ensure calm, consistent leadership during busy periods and help

Qualifications

• Experience in a supervisory or assistant management role within a retail environment.
• Confident and approachable leader who develops others.
• Commercially curious with understanding of KPIs and store priorities.
• Organised, adaptable and calm under pressure.
• Passionate about delivering excellent customer experiences and brand standards.

Responsibilities

• Lead the store in partnership with the Store Manager, translating plans into action and maintaining standards, service and performance.
• Coach team members on the shop floor to build confidence in customer conversations and service delivery.
• Support recruitment, onboarding and induction of new team members and manage performance with guidance.
• Oversee delivery of store sales, stock and payroll targets, and maintain visual presentation and store routines.
• Ensure compliance with health, safety and security procedures and support peak trading period planning.

Job description

The White Company is seeking an Assistant Store Manager to help lead the store and drive exceptional customer experiences. You will work closely with the Store Manager to translate plans into action, model brand standards, and coach colleagues to deliver premium service.

You’ll also support recruitment, onboarding and performance management while driving commercial targets and operational excellence. As a visible leader, you’ll ensure calm, consistent leadership during busy periods and help