Retail Team Leader: Inspire People, Elevate Service

Iceland Foods Ltd; East Midlands; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

15% discount in Iceland and The Food-W

28 days holiday

Christmas vouchers

Refer a Friend

Christmas saving schemes

Long service awards

Healthcare plan

Grocery Aid support

Career progression

Inclusive work environment

Job summary

Iceland Foods Ltd is seeking a Team Leader to operate as a Retail Assistant, earning a £2 per hour supplement for hours when you manage shifts. You will oversee store operations, drive sales, and lead a team to deliver excellent customer service.

The role emphasizes strong communication, effective shift planning, and a proactive approach to coaching and developing colleagues in a fast-paced grocery environment in the East Midlands.

Qualifications

• Experience in a retail management or supervisory role ideal but not essential.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve the performance of every colleague.
• Sets the pace of the team, when on shift, by being hands on to deliver a great store.

Responsibilities

• Maximise profit by focusing on great product availability for customers.
• Help drive sales by promoting deals and value, e.g., selling a £1 & saving a £1.
• Deliver on actions set by your line manager.

Skills

Retail management

Team leadership

Communication

Shift planning

Feedback delivery

Customer service

Job description

Iceland Foods Ltd is seeking a Team Leader to operate as a Retail Assistant, earning a £2 per hour supplement for hours when you manage shifts. You will oversee store operations, drive sales, and lead a team to deliver excellent customer service.

The role emphasizes strong communication, effective shift planning, and a proactive approach to coaching and developing colleagues in a fast-paced grocery environment in the East Midlands.