Retail Team Lead — Tools & DIY

Toolstation; Rustington; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Rustington seeks a Retail Supervisor to enhance customer experience and support store operations. This role offers a chance to develop leadership skills while ensuring branch standards and team morale are high. You will engage with customers, manage deliveries, and foster a fun working atmosphere. Ideal candidates should be hardworking, reliable, and possess a positive attitude. The position comes with training opportunities and competitive benefits.

Benefits

22 days’ holidays + Bank Holidays

Company pension scheme

Bonus scheme

Cycle to work scheme

20% discounts across all Travis Perkins companies

Financial education and support

Recognition awards

Family friendly policies

Qualifications

• No prior retail experience required, just a focus on great service.
• Must enjoy teamwork and be willing to help out.
• Maintain a positive demeanor to ensure a great customer experience.
• Reliable and flexible availability.

Responsibilities

• Support the Store Manager in their absence and motivate the team.
• Handle deliveries, stock shelves, and maintain branch cleanliness.
• Provide excellent customer service with a friendly approach.
• Build relationships with customers and ensure they have what they need.
• Create a fun and welcoming work environment.

Skills

Hard work and passion

Teamwork

Positive attitude

Reliability

Job description

A leading retail company in Rustington seeks a Retail Supervisor to enhance customer experience and support store operations. This role offers a chance to develop leadership skills while ensuring branch standards and team morale are high. You will engage with customers, manage deliveries, and foster a fun working atmosphere. Ideal candidates should be hardworking, reliable, and possess a positive attitude. The position comes with training opportunities and competitive benefits.