Retail Team Lead - Inspire Sales & Service

Placements24; Southampton; On-site; GBP 11,000 - 16,000; Full time

Benefits offered by this job

Staff discounts

Professional development

Job summary

Placements24 is seeking an experienced Lead Retail Team Supervisor for a Randburg store. You will guide and motivate the store team, drive sales initiatives and maintain high standards of service and operations.

The role requires proven retail supervisory experience, strong leadership, and excellent communication skills to manage stock, visual standards and customer engagement on a daily basis. This position offers opportunities for professional development and staff discounts.

Qualifications

• Experience supervising a retail team.
• Proven ability to lead, motivate and develop sales staff.
• Strong knowledge of retail sales, customer service and procedures.

Responsibilities

• Supervise daily store team and provide guidance.
• Coach and develop team members to improve performance.
• Drive sales initiatives to meet or exceed targets.
• Oversee store operations including opening/closing procedures.
• Ensure consistently excellent customer service.
• Manage stock flow, merchandising and inventory accuracy.
• Maintain attractive store visuals and clean environment.
• Handle escalated customer issues and resolutions.
• Support Store Manager with admin tasks and reporting.
• Be a role model for work ethic and customer engagement.

Skills

Retail supervision

Team leadership

Customer service

POS systems

Job description

Placements24 is seeking an experienced Lead Retail Team Supervisor for a Randburg store. You will guide and motivate the store team, drive sales initiatives and maintain high standards of service and operations.

The role requires proven retail supervisory experience, strong leadership, and excellent communication skills to manage stock, visual standards and customer engagement on a daily basis. This position offers opportunities for professional development and staff discounts.