Retail Operations Supervisor

Placements24; Southampton; On-site; GBP 8,100 - 12,000; Full time

Benefits offered by this job

Competitive salary and performanceBonu

Medical aid and retirement

Employee discount on products

Professional development and growth

Structured and supportive work环境

Job summary

Placements24 is seeking a proactive Retail Operations Supervisor to oversee the day-to-day running of a Randburg store. You will supervise staff, manage stock flow, and ensure a seamless shopping experience while upholding store standards and safety.

The ideal candidate brings supervisory retail experience, strong leadership and communication skills, and a solid understanding of inventory control and POS systems.

Qualifications

• Previous experience in a supervisory role within a retail operations environment.
• Strong understanding of inventory control and merchandising.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced setting.
• Willingness to work weekends in Randburg.

Responsibilities

• Supervise and guide retail staff in daily tasks, ensuring adherence to procedures.
• Oversee inventory management processes, including receiving, stocking, and cycle counts.
• Ensure the store environment is maintained to high standards of cleanliness, safety, and visual presentation.
• Assist in managing store opening and closing procedures.
• Monitor sales performance and identify areas for operational improvement.
• Handle customer escalations and ensure timely resolution of issues.

Skills

Staff supervision

Inventory control

POS systems

Leadership

Communication

Problem-solving

Customer service orientation

Attention to detail

Tools

POS systems

Job description

About the Role

Our client is seeking a proactive and experienced Retail Operations Supervisor to oversee the day-to-day functioning of their store in Randburg. This role is vital for ensuring operational efficiency, maintaining store standards, and supporting the management team in achieving business objectives. The ideal candidate will possess strong organizational skills, leadership capabilities, and a thorough understanding of retail operational procedures. You will be responsible for supervising staff, managing stock flow, and ensuring a seamless shopping experience for customers.

Key Responsibilities

• Supervise and guide retail staff in daily tasks, ensuring adherence to procedures.
• Oversee inventory management processes, including receiving, stocking, and cycle counts.
• Ensure the store environment is maintained to high standards of cleanliness, safety, and visual presentation.
• Assist in managing store opening and closing procedures.
• Monitor sales performance and identify areas for operational improvement.
• Handle customer escalations and ensure timely resolution of issues.

Requirements

• Previous experience in a supervisory role within a retail operations environment.
• Strong understanding of inventory control, merchandising, and POS systems.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work efficiently in a fast-paced setting.
• Commitment to customer service excellence and operational efficiency.
• Willingness to work flexible hours, including weekends, in Randburg.

Benefits

• Competitive salary and potential for performance bonuses.
• Comprehensive benefits package, including medical aid and retirement contributions.
• Employee discount on a wide range of products.
• Opportunities for professional development and advancement.
• A structured and supportive work environment.