Retail Team Lead – Growth, Bonus & Benefits

Wickes; England; On-site; GBP 13,000 - 18,000; Full time

Benefits offered by this job

Annual bonus

Gain share bonus

Pension contribution

35 days leave including bank holidays

Staff discount

Cycle to work

Wellbeing & financial tools

Job summary

Wickes in the United Kingdom is seeking a proactive team member to supervise daily store operations, guide colleagues, and ensure outstanding customer service. You’ll act as a key holder, support task completion, and help fulfil orders to keep the store running smoothly.

We value enthusiasm and a commitment to developing your team. The role offers extensive learning opportunities and a benefits package as part of Wickes' employee programs.

Qualifications

• Experience delivering customer service excellence.
• Experience training new team members or scheduling rotas.
• Willingness to act as a key holder.

Responsibilities

• Supervise store team to complete daily tasks.
• Guide colleagues to deliver best customer experience.
• Act as key holder and support store security.
• Fulfil orders and maintain store appearance.

Skills

Customer service

Team supervision

Training staff

Key-holder responsibilities

Enthusiasm

Job description

Wickes in the United Kingdom is seeking a proactive team member to supervise daily store operations, guide colleagues, and ensure outstanding customer service. You’ll act as a key holder, support task completion, and help fulfil orders to keep the store running smoothly.

We value enthusiasm and a commitment to developing your team. The role offers extensive learning opportunities and a benefits package as part of Wickes' employee programs.