Customer Experience Associate | Growth & Benefits

Wickes; England; On-site; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Gain share bonus

Employer pension contribution

Annual leave 35 days incl bank holiday

Staff discount 20%

Save-as-you-earn

Cashback health scheme

Cycle to work

Life assurance

Peppy

Aviva Digital GP

Financial education & loans

Discount platform with retailers

Gym membership savings

Job summary

Wickes in the United Kingdom is looking for an enthusiastic retail team member to enhance the customer experience on the shop floor. You’ll help customers, keep stock tidy, and ensure deliveries arrive on time while maintaining a friendly service with a smile.

We offer training, development, and a benefits package including earning bonuses, pension contributions, generous annual leave, colleague discount, and wellbeing support as part of our inclusive, Disability Confident workplace.

Qualifications

• Experience dealing with and assisting customers on a daily basis.
• Strong customer service skills are essential.
• Experience in a similar retail role is preferred.

Responsibilities

• Assist customers and provide high-standard service.
• Keep shelves stocked and products in the right place.
• Support deliveries and ensure smooth checkout experiences.

Skills

Customer service

Teamwork

Communication

Job description

Wickes in the United Kingdom is looking for an enthusiastic retail team member to enhance the customer experience on the shop floor. You’ll help customers, keep stock tidy, and ensure deliveries arrive on time while maintaining a friendly service with a smile.

We offer training, development, and a benefits package including earning bonuses, pension contributions, generous annual leave, colleague discount, and wellbeing support as part of our inclusive, Disability Confident workplace.