Retail Supervisor: Lead, Train & Elevate Store Performance

Hard Rock Cafe International; City Of London; Sur place; GBP 24 000 - 32 000; Plein temps

Résumé du poste

Hard Rock Cafe International in London is seeking dedicated team members to join the band and help launch the brand in the region. You will open/close the retail store, manage schedules, and drive guest satisfaction through strong frontline leadership.

The role emphasizes cost controls, stock management, and promotional merchandising to boost sales while maintaining brand standards and rock-themed service.

Responsabilités

• Opens & closes the retail store (with another manager in the building).
• Balances staffing levels and labor costs to achieve a cost-effective plan for running restaurant.
• Monitors and controls labor using established methods to meet goals.
• Inspects product levels and storage areas to determine if enough product is on hand; and to maintain proper storage.
• Builds business/market share by thinking of new ways to promote company and new programs that will bring in business, and by participating in local events to increase sales and profits.
• Design visual merchandise displays in order to increase foot traffic and sales.
• Observes employees while they stock, sell, ring up sales, etc. to ensure adherence to policy and positive guest experience.
• Conducts retail inventory.
• Conducts retail product Pull Lists to fill in back stock.
• Monitors employees' behavior and checks retail count balances to keep honest employees honest.
• Reads and reviews invoices to verify the accuracy of invoice specs and determine expenses, amount, and type of product being delivered to the retail store.
• Supervises deliveries by counting and checking product quality to ensure that the billing and delivery meet amount and standards.
• Communicates with other managers (including the use of the Manager’s Log) to ensure that assigned cleaning duties of retail store were completed up to standard.

Description du poste

Hard Rock Cafe International in London is seeking dedicated team members to join the band and help launch the brand in the region. You will open/close the retail store, manage schedules, and drive guest satisfaction through strong frontline leadership.

The role emphasizes cost controls, stock management, and promotional merchandising to boost sales while maintaining brand standards and rock-themed service.