Retail Supervisor — Lead Team, Great Benefits

Screwfix Direct Ltd.; Alloa; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension scheme (Kingfisher 14%)

Life cover

Staff discount

Healthcare discount

Share save scheme

Training & development

Job summary

Screwfix Direct Ltd. is seeking a Retail Supervisor in Alloa to lead a small team on the shop floor and ensure excellent customer service. You will guide customers, uphold store standards, and work with colleagues to deliver a smooth in-store experience.

The role focuses on frontline leadership, strong customer interactions, and helping the store meet daily targets. Training and development are provided as part of a supportive team at Screwfix.

Qualifications

• Experienced supervisor or duty manager who can lead a small team in a fast-paced store.
• Excellent customer service skills and ability to translate into sales.
• Curious, always seeking improvements and eager to help the business grow.

Responsibilities

• Host in store, lead by example and guide customers to the right products.
• Maintain store standards including cash reconciliations, audits, and stock management.
• Be a team player, contribute to a positive store atmosphere and collaborate with colleagues.

Skills

Small team leadership

Customer service

Proactive & curious

Passionate

Reliable & flexible

Job description

Screwfix Direct Ltd. is seeking a Retail Supervisor in Alloa to lead a small team on the shop floor and ensure excellent customer service. You will guide customers, uphold store standards, and work with colleagues to deliver a smooth in-store experience.

The role focuses on frontline leadership, strong customer interactions, and helping the store meet daily targets. Training and development are provided as part of a supportive team at Screwfix.