Retail Supervisor: Lead Team & Deliver Top Customer Service

ProCook; Renfrew; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Staff discount

Pension scheme

Annual leave

Volunteer days

Training

Employee assistance

Job summary

ProCook Braehead store in Glasgow is seeking a proactive Supervisor to lead a small team, deliver outstanding customer service and help hit sales targets. You’ll coach colleagues, monitor performance, and ensure smooth daily operations while upholding brand standards.

The role is 24 hours per week, on a rota basis Mon to Sun. Salary £13.79 per hour, with benefits including staff discounts, pension, volunteering days, and training to develop product and sales skills.

Qualifications

• This role requires prior experience in retail supervisory positions.
• Strong leadership, interpersonal and communication skills are essential.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Lead, motivate, and train staff to excel in their roles.
• Monitor sales targets and provide guidance to the team.
• Assist in ordering and inventory maintenance.
• Handle customer queries professionally.
• Uphold store standards for cleanliness and presentation.

Skills

Retail leadership

Customer service

Team motivation

Communication

POS familiarity

Tools

POS systems

Job description

ProCook Braehead store in Glasgow is seeking a proactive Supervisor to lead a small team, deliver outstanding customer service and help hit sales targets. You’ll coach colleagues, monitor performance, and ensure smooth daily operations while upholding brand standards.

The role is 24 hours per week, on a rota basis Mon to Sun. Salary £13.79 per hour, with benefits including staff discounts, pension, volunteering days, and training to develop product and sales skills.