Store Supervisor: Lead & Elevate Customer Experience

ProCook; Glasgow; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Welcome bag worth £69

Sales bonus

Structured training

Staff discount 40% + 5 friends/family

Volunteer days

Employee assistance programme

Referral scheme

Pension scheme

Annual leave 6.6 weeks

Job summary

ProCook Braehead store in Glasgow is seeking a proactive Supervisor to lead a busy team, deliver outstanding customer service, and help drive store performance.

This 24-hour-per-week role requires weekend availability, rota-based shifts Mon-Sun, and a hands-on approach to coaching, stock control, and POS operation.

Join a growing brand that rewards energy with a welcoming culture, training opportunities, staff discounts, and a commitment to work-life balance.

Qualifications

• Previous experience in retail supervisory roles.
• Strong leadership qualities with the ability to inspire a team.
• Exceptional communication and interpersonal skills.
• Proactive and customer-oriented attitude.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Lead, motivate, and train staff to excel in their roles.
• Monitor sales targets, providing support and guidance to the team.
• Assist in ordering and maintaining product inventory.
• Handle customer queries and resolve issues in a professional manner.
• Uphold store standards for cleanliness and presentation.

Skills

Retail supervision

Leadership

Customer service

Communication

POS familiarity

Tools

POS systems

Job description

ProCook Braehead store in Glasgow is seeking a proactive Supervisor to lead a busy team, deliver outstanding customer service, and help drive store performance.

This 24-hour-per-week role requires weekend availability, rota-based shifts Mon-Sun, and a hands-on approach to coaching, stock control, and POS operation.

Join a growing brand that rewards energy with a welcoming culture, training opportunities, staff discounts, and a commitment to work-life balance.