Supervisor

ProCook; Renfrew; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Staff discount

Pension scheme

Annual leave

Volunteer days

Training

Employee assistance

Job summary

ProCook Braehead store in Glasgow is seeking a proactive Supervisor to lead a small team, deliver outstanding customer service and help hit sales targets. You’ll coach colleagues, monitor performance, and ensure smooth daily operations while upholding brand standards.

The role is 24 hours per week, on a rota basis Mon to Sun. Salary £13.79 per hour, with benefits including staff discounts, pension, volunteering days, and training to develop product and sales skills.

Qualifications

• This role requires prior experience in retail supervisory positions.
• Strong leadership, interpersonal and communication skills are essential.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Lead, motivate, and train staff to excel in their roles.
• Monitor sales targets and provide guidance to the team.
• Assist in ordering and inventory maintenance.
• Handle customer queries professionally.
• Uphold store standards for cleanliness and presentation.

Skills

Retail leadership

Customer service

Team motivation

Communication

POS familiarity

Tools

POS systems

Job description

Become a Supervisor at ProCook Braehead Store!

Are you passionate about customer service and ready to lead a dynamic team? ProCook, a renowned name in the cookware industry, is looking for a skilled Supervisor for our store in Braehead. This role offers a fantastic opportunity to enhance your leadership abilities while creating a delightful shopping experience for our customers.

This is a 24hrs/week position working Mon to Sun on a rota, based in our Glasgow Braehead Store!

Key Responsibilities:

• Lead, motivate, and train staff to excel in their roles.
• Monitor sales targets, providing support and guidance to the team.
• Assist in ordering and maintaining product inventory.
• Handle customer queries and resolve issues in a professional manner.
• Uphold store standards for cleanliness and presentation.

What We’re Looking For:

• Previous experience in retail supervisory roles.
• Strong leadership qualities with the ability to inspire a team.
• Exceptional communication and interpersonal skills.
• Proactive and customer-oriented attitude.
• Ability to multitask and thrive in a fast-paced environment.
• Familiarity with POS systems and retail operations.
• Willingness to work flexible hours, including weekends.

Why You’ll Love Working at ProCook:

• Salary is £13.79 per hour.
• A delightful welcome bag awaits you, filled with our fantastic products for you to explore (worth £69).
• Bonus based on sales targets.
• Structured training to build product and sales skills.
• Be part of a fast-growing company.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme.
• Pension Scheme.
• Annual leave is 6.6 weeks per holiday year, including Bank Holidays. You will benefit from additional holiday days on your 3rd, 4th, 5th and 10th year of service, to a maximum of 30 days (pro-rata for part-time colleagues).

Why Join Us?

At ProCook, we support our staff with training and development opportunities, a positive work environment, and a chance to progress in your career.

Our Commitment to You — And Your Commitment to ProCook

We’re proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we’re looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you’ll fit right in.

We Welcome Everyone:

ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do.

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.