Retail Supervisor: Lead, Inspire & Deliver Top Service

Toolstation Ltd; Aylesford; On-site; GBP 21,000 - 31,000; Full time

Benefits offered by this job

30 days holiday

Company pension

Cycle to work

Employee discounts

Training and development

Job summary

Toolstation Ltd is recruiting for a Retail Supervisor at our Aylesford branch in the United Kingdom. You’ll be the face of Toolstation, providing great customer service, supporting the Store Manager, and helping manage deliveries, stock, and shelf updates.

You’ll work early starts and late finishes as required. You’ll join a fast-growing, multi-channel retailer and will contribute to a lively, customer‑focused branch environment, with training and progression opportunities within the Travis

Qualifications

• Hard work and passion.
• Love of teamwork.
• A positive attitude.
• Reliability and flexibility.
• Customer-focused approach.

Responsibilities

• Support the Store Manager in daily operations and motivate the team to achieve targets.
• Unpack deliveries, stock shelves, and maintain branch presentation.
• Deliver great service with a smile and coach the team to do the same.
• Build relationships with customers to ensure they leave with what they need.
• Create a friendly, well‑run environment that customers enjoy visiting.

Skills

Hard work

Teamwork

Positive attitude

Reliability

Customer service mindset

Job description

Toolstation Ltd is recruiting for a Retail Supervisor at our Aylesford branch in the United Kingdom. You’ll be the face of Toolstation, providing great customer service, supporting the Store Manager, and helping manage deliveries, stock, and shelf updates.

You’ll work early starts and late finishes as required. You’ll join a fast-growing, multi-channel retailer and will contribute to a lively, customer‑focused branch environment, with training and progression opportunities within the Travis