Retail Supervisor: Lead Frontline Team to Service Excellence

Part Of Compass Group Uk&i; Ashington; On-site; GBP 22,000 - 26,000; Full time

Job summary

Compass Group UK&I in the Defence sector is seeking a dedicated Retail Supervisor to help ensure the smooth running of operations on a full-time basis (35 hours per week). The role involves supervising frontline staff, handling till operations, rotating duties, and ensuring strict adherence to food hygiene and health & safety standards.

The position offers career progression within a company that values its people and dedication.

Qualifications

• Experience supervising frontline teams in a similar environment.
• Excellent customer service and communication skills.
• Team player with a can-do attitude.
• Ability to work well under pressure and maintain a positive attitude.

Responsibilities

• Ensuring all deliveries are checked and stored promptly and correctly.
• Supervising a team and creating a positive environment where the team feel welcomed and supported.
• Being a responsible key holder.
• Using the till, taking orders and receiving payments.
• Assisting with weekly bookwork and any other duties as necessary.
• Producing weekly rotas following the manager's guidelines.
• Placing orders for stock to maintain correct stock levels.
• Delegating where necessary and ensuring the team are proactive at all times.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Supervising frontline teams

Customer service

Team player

Under pressure

Job description

Compass Group UK&I in the Defence sector is seeking a dedicated Retail Supervisor to help ensure the smooth running of operations on a full-time basis (35 hours per week). The role involves supervising frontline staff, handling till operations, rotating duties, and ensuring strict adherence to food hygiene and health & safety standards.

The position offers career progression within a company that values its people and dedication.