Retail Team Lead: Customer Service & Store Operations

Compass Group UK; Yeovil; On-site; GBP 21,000 - 24,000; Full time

Job summary

Compass Group UK&I is recruiting a dedicated Retail Supervisor to ensure smooth Defence operations on a full-time basis, 35 hours weekly. The role involves supervising frontline staff, processing payments, and maintaining stock and hygiene standards.

We offer a path to progression within a company that values individuality and recognises staff who go beyond the plate, with shifts 5 out of 7 days and a weekly rota structure. This position is part of Compass Group UK&I's Defence services division.

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Good communication skills with a focus on great Customer Service.
• Team player and can-do attitude.
• Ability to work under pressure whilst maintaining a positive attitude.

Responsibilities

• Ensuring all deliveries are checked and stored promptly and correctly.
• Supervising a team, creating a positive environment where the team feel welcomed and supported.
• Being a responsible key holder.
• Using the till, taking order and receiving payments.
• Assisting with weekly bookwork and any other duties that are necessary.
• Producing weekly rotas following the manager's guidelines.
• Placing orders for stock to maintain the correct stock levels.
• Delegating where necessary and ensuring the team are proactive at all times.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Frontline supervision

Customer service

Team player

Under pressure

Job description

Compass Group UK&I is recruiting a dedicated Retail Supervisor to ensure smooth Defence operations on a full-time basis, 35 hours weekly. The role involves supervising frontline staff, processing payments, and maintaining stock and hygiene standards.

We offer a path to progression within a company that values individuality and recognises staff who go beyond the plate, with shifts 5 out of 7 days and a weekly rota structure. This position is part of Compass Group UK&I's Defence services division.