Retail Supervisor — Team Lead, Frontline Operations

Chartwells Independent; Woodbridge; On-site; GBP 22,000 - 28,000; Full time

Job summary

Compass Group UK&I is seeking a dedicated Retail Supervisor to help ensure the smooth running of Defence operations on a full-time basis, contracting to 37.5 hours per week. You will supervise a team, manage deliveries, tills, rotas, and stock, while upholding food hygiene and health & safety standards.

Ideal candidates will have frontline supervision experience, strong customer service, and a can-do attitude capable of thriving under pressure in a busy environment.

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Good communication skills with a focus on great Customer Service.
• Team player and can-do attitude.
• Ability to work under pressure whilst maintaining a positive attitude.

Responsibilities

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Using the till, taking order and receiving payments
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Skills

Customer Service

Team leadership

Communication

Pressure tolerance

Job description

Compass Group UK&I is seeking a dedicated Retail Supervisor to help ensure the smooth running of Defence operations on a full-time basis, contracting to 37.5 hours per week. You will supervise a team, manage deliveries, tills, rotas, and stock, while upholding food hygiene and health & safety standards.

Ideal candidates will have frontline supervision experience, strong customer service, and a can-do attitude capable of thriving under pressure in a busy environment.